Hybrid Strategic Operations Manager — Consulting

RSM; Charlotte (NC); Hybrid; USD 103,000 - 176,000; Full time

Job summary

RSM is seeking a Consulting Operations Manager to partner with leadership, drive strategic initiatives, and optimize operational efficiency across a professional services practice. The role focuses on translating strategy into action, overseeing service-line development, and ensuring strong financial performance.

The candidate will lead cross-functional teams, manage multiple projects in a matrix environment, and provide coaching and development to staff while collaborating with HR, Technology,

Qualifications

• Bachelor’s degree required.
• Minimum of 5 years’ experience working with management level individuals.
• Experience in a professional services firm is preferred.
• Experience managing others in a team environment.
• Experience managing multiple projects and navigating a matrix environment.
• Advanced Microsoft Office skills (Excel, PowerPoint, Word, Outlook).
• Strong analytical skills and the ability to process financial information.
• Experience facilitating communication across levels.

Responsibilities

• Support leadership and ensures the smooth functioning of the organization; translate strategic vision into action.
• Partner strategically with Consulting Leaders to develop leadership meeting objectives and agendas.
• Develop growth strategies and oversee new service line development and implementations.
• Utilize performance reports to turn financial data into insight and monitor profitability.
• Provide change management support for internal initiatives.
• Provide oversight, performance management, development, coaching of team members.

Skills

Bachelor’s degree

5+ years experience with management

Professional services experience

Team leadership / people management

Multi-project management

Matrix reporting environment

Communication

Change management

Financial analysis

Advanced MS Office (Excel/PowerPoint/…

Education

Bachelor’s degree

Tools

Excel

PowerPoint

Word

Outlook

Job description

RSM is seeking a Consulting Operations Manager to partner with leadership, drive strategic initiatives, and optimize operational efficiency across a professional services practice. The role focuses on translating strategy into action, overseeing service-line development, and ensuring strong financial performance.

The candidate will lead cross-functional teams, manage multiple projects in a matrix environment, and provide coaching and development to staff while collaborating with HR, Technology,