Strategic Operations Leader – Logistics & Fulfillment

National Business Furniture, LLC; Milwaukee (WI); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Tuition reimbursement

PTO and holidays

Life and disability insurance

HSA/FSA

Job summary

National Business Furniture, LLC in Milwaukee seeks a Senior Operations Strategy Analyst to drive operational excellence across the supply chain, logistics, fulfillment, and delivery operations. You will partner with Operations, Finance, IT, and external logistics partners to identify opportunities and implement initiatives that deliver measurable business value.

The role emphasizes data analysis, business case development, and process optimization, with responsibility for SOPs, KPIs, and

Qualifications

• Bachelor's degree in a related field.
• 5+ years in operations, supply chain, logistics, or related analytical role.
• Strong analytical and critical thinking skills; translate data to actions.
• Experience identifying and implementing process improvements.
• Advanced Excel and data handling skills.
• Ability to influence stakeholders cross-functionally.
• Project management skills with independent initiative.

Responsibilities

• Lead strategic initiatives across supply chain, logistics, fulfillment, and delivery operations.
• Analyze data to identify cost savings and profitability improvements.
• Develop and execute business cases for investments, process improvements, and technology initiatives.
• Conduct root cause analysis and propose actionable solutions.
• Lead projects from analysis through implementation with measurable results.
• Create current and future-state process maps; drive continuous improvement.
• Develop SOPs and scalable operational processes.
• Collaborate with internal and external partners to improve service, performance, and cost efficiency.
• Develop KPIs and performance reporting to inform decisions.
• Evaluate opportunities to apply automation, AI, and technology to improve operations.

Skills

Analytical

Cross-functional

PM

Data-driven

Excel Pro

Education

Bachelor's degree in supply chain, operations, finance, engineering, business

Tools

PowerBI

ERP

WMS

TMS

Job description

National Business Furniture, LLC in Milwaukee seeks a Senior Operations Strategy Analyst to drive operational excellence across the supply chain, logistics, fulfillment, and delivery operations. You will partner with Operations, Finance, IT, and external logistics partners to identify opportunities and implement initiatives that deliver measurable business value.

The role emphasizes data analysis, business case development, and process optimization, with responsibility for SOPs, KPIs, and