Strategic Operations Leader

Socket.dev; Park City (UT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Job summary

Socket.dev in Park City, Utah invites an Assistant General Manager to join our leadership team. This role drives daily operations, supports strategic growth, and elevates service standards across departments.

You will lead teams, manage budgets, forecast performance, ensure safety compliance, and report insights to senior management. The ideal candidate has proven managerial experience, strong communication, and a customer-focused mindset.

Qualifications

• Bachelor's degree in Business Administration, Management, or related field.
• Proven experience in a managerial or supervisory role within a similar industry.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Ability to analyze financial data and develop actionable insights.
• Proficiency in MS Office Suite and relevant management software.
• Ability to work under pressure and adapt to changing priorities.
• Demonstrated commitment to customer service and team development.

Responsibilities

• Oversee daily operations across departments with the General Manager.
• Develop and implement strategies to achieve business goals.
• Lead and motivate teams to maintain high performance and customer satisfaction.
• Monitor budgeting, forecasting, and cost control.
• Ensure compliance with policies, regulations, and safety standards.
• Handle customer inquiries and resolve issues promptly.
• Contribute to staff recruitment, training, and development.
• Prepare reports for senior management on operational performance.

Skills

Leadership

Team management

Budgeting

Financial analysis

Customer service

Communication skills

Problem solving

MS Office

Adaptability

Education

Bachelor's degree in Business Administration

Tools

MS Office Suite

ERP/CRM software

Job description

Socket.dev in Park City, Utah invites an Assistant General Manager to join our leadership team. This role drives daily operations, supports strategic growth, and elevates service standards across departments.

You will lead teams, manage budgets, forecast performance, ensure safety compliance, and report insights to senior management. The ideal candidate has proven managerial experience, strong communication, and a customer-focused mindset.