Strategic Operations Lead - Higher Ed

Working at Quinnipiac University; Connecticut; On-site; USD 90,000 - 130,000; Full time

Job summary

Quinnipiac University seeks a highly collaborative Business Operations Manager for the Office of Strategic Programs & Initiatives (OSPI). The role builds operational infrastructure for a growing portfolio of initiatives and leads financial administration, process optimization, and cross-unit partnerships.

You will partner with university stakeholders, implement scalable systems, and drive efficiency across budgeting, reporting, and program profitability.

Qualifications

• Five+ years in business operations, financial administration, or related role.
• Experience with project management and revenue-generating units.
• Ability to manage multiple logistics and projects simultaneously.
• Proven budgeting, forecasting, HR processes, and operations administration.
• Strong analytical, organizational, and interpersonal skills.

Responsibilities

• Develop and oversee departmental budgets, forecasts, and financial reporting.
• Coordinate audits, procurement, and fund management with central finance.
• Manage HR onboarding and staffing for work-study, graduate, and summer staff.
• Lead registration pathways and be the super-user for the registration platform.
• Oversee Summer Operations, housing logistics, and staff scheduling.
• Lead special projects and ensure compliance and documentation in the PM system.

Skills

Financial management

Project management

Operations optimization

Stakeholder collaboration

HR coordination

Education

Bachelor's degree in Business Administration/Finance/Higher Education Administration

Master's degree or professional certification preferred

Tools

Microsoft Office

Workday/Oracle/Colleague

CRM/Registration platforms (Salesforce, Cvent)

Job description

Quinnipiac University seeks a highly collaborative Business Operations Manager for the Office of Strategic Programs & Initiatives (OSPI). The role builds operational infrastructure for a growing portfolio of initiatives and leads financial administration, process optimization, and cross-unit partnerships.

You will partner with university stakeholders, implement scalable systems, and drive efficiency across budgeting, reporting, and program profitability.