Strategic Operations Lead for AI Startup

Vellum; New York (NY); On-site; USD 180,000 - 260,000; Full time

Job summary

Vellum is seeking a high‑output Chief of Staff to work directly with the founders on strategy, operations, and execution in a fast‑moving AI startup. You will own ambiguous, high‑leverage initiatives and drive them forward with minimal supervision.

You’ll partner across teams to shape company strategy, run critical projects, and develop customer insights that inform product, marketing, and sales. This role combines Go-to-Market ops, recruiting, and internal operations for rapid growth.

Qualifications

• 2–4 years of experience in consulting, banking, VC, or early-stage startups.
• You've been a founder or want to be one someday.
• Known for getting things done, even in messy or ambiguous situations.
• Analytical and able to structure fuzzy problems into solvable ones.
• Strong written and verbal communication.
• Energized by context switching and not afraid to dive into unfamiliar areas.
• Bonus: you've worked at or with AI/infra companies.
• Bonus: familiarity with basic financial modeling, CRM tooling, or marketing funnels.

Responsibilities

• Shape company strategy and iterate on positioning to stay ahead in a fast-moving AI market.
• Own high-priority initiatives and push them forward independently.
• Develop deep customer insights and translate into product, marketing, and sales actions.
• Stand up RevOps processes including metrics, funnel hygiene, and reporting.
• Coordinate recruiting, onboarding, and team culture activities across functions.
• Manage vendor contracts, NDA reviews, and other internal ops tasks.

Skills

Generalist

Strategy

Operations

Communication

Analytical

Project management

Tools

CRM tools

Job description

Vellum is seeking a high‑output Chief of Staff to work directly with the founders on strategy, operations, and execution in a fast‑moving AI startup. You will own ambiguous, high‑leverage initiatives and drive them forward with minimal supervision.

You’ll partner across teams to shape company strategy, run critical projects, and develop customer insights that inform product, marketing, and sales. This role combines Go-to-Market ops, recruiting, and internal operations for rapid growth.