Strategic Operations Implementation Analyst

SWBC; Shavano Park (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Work/Life balance

Mentor program

401(k) plans

Wellness program

Career growth

Job summary

SWBC is seeking an Operations Analyst to plan, coordinate, and execute key corporate initiatives from an operations perspective, focusing on research analysis and department process improvements to deliver projects on time and according to plan.

You will collaborate with developers, testers, and cross‑functional business units to implement solutions, create documentation, and support post‑production validation while reporting progress to senior leadership.

Qualifications

• Bachelor’s degree required.
• Minimum of three (3) years of project management or five (5) years of business analysis experience.
• Proficient Microsoft Office skills, including Outlook and Word.
• Excellent verbal and written communication skills.
• Advanced Excel skills utilizing pivot tables, macros, etc. for analytical purposes.
• Strong organizational and interpersonal skills.

Responsibilities

• Researches and analyzes departmental data and procedures for efficiencies, issues, and process gaps.
• Identifies solutions and creates the implementation plan.
• Responsible for system and procedural implementation management, including coordinating with other teams.
• Acts in a project manager capacity, as needed.
• Responsible for development of formal post-production validation and requirements documentation for system enhancements.
• Updates and creates procedures based on research findings and implementation plans.
• Communicates progress, risks, timelines to key stakeholders, including senior level management.

Skills

Project management

Business analysis

Excel (Pivot tables/macros)

Verbal and written communication

Organizational skills

Data analysis

Education

Bachelor’s Degree in Business or Public Administration, Finance, Political Science, or related field

Tools

Microsoft Office (Outlook, Word)

Job description

SWBC is seeking an Operations Analyst to plan, coordinate, and execute key corporate initiatives from an operations perspective, focusing on research analysis and department process improvements to deliver projects on time and according to plan.

You will collaborate with developers, testers, and cross‑functional business units to implement solutions, create documentation, and support post‑production validation while reporting progress to senior leadership.