Strategic Operations & Growth Director

internXL, Inc.; United States; On-site; USD 150,000 - 230,000; Full time

Job summary

internXL is seeking a Strategic Business Operations Director to partner with the CEO and leadership, shaping multi-year plans and aligning resources for sustainable growth.

You'll establish scalable governance, oversee executive workflows, and drive execution of high-impact initiatives. The role requires deep operational acumen, executive presence, and a track record turning vision into measurable, scalable outcomes.

Responsibilities

• Architect, execute, and monitor internXL’s multi-year strategic plan, aligning departmental operations with overarching organizational mission and growth targets.
• Serve as a primary thought partner and strategic advisor to the CEO and executive leadership team on high-stakes business decisions, organizational design, and enterprise positioning.
• Translate long-term organizational vision into measurable operating plans, establish key performance indicators (KPIs), and hold cross-functional leaders accountable for execution.
• Direct market, policy, and competitive research to evaluate expansion opportunities, strategic positioning, and new operational models.
• Synthesize operational metrics, strategic performance data, and organizational outcomes to drive informed decision-making and comprehensive executive reporting.
• Establish enterprise-wide operational rhythms, information flow standards, and governance frameworks to keep executive focus aligned on top strategic priorities.
• Serve as a high-level operational liaison to institutional partners, key stakeholders, and external executive teams.
• Align enterprise operational capacity and workload distribution in collaboration with department leaders, ensuring cross-functional teams support strategic priorities.
• Oversee operational delivery systems across key organizational initiatives, tracking execution against strategic milestone goals.
• Evaluate program efficiency, operational ROI, and workflow utilization across departments to support long-term organizational sustainability and scale.
• Oversee the portfolio of high-impact enterprise initiatives, including institutional partnership integration, geographic expansion, and program delivery systems.
• Build enterprise risk management (ERM) frameworks, continuous improvement standards, and operational resilience models across all business units.
• Direct post-implementation reviews, structural retrospectives, and process optimization to support rapid organizational scaling.

Job description

internXL is seeking a Strategic Business Operations Director to partner with the CEO and leadership, shaping multi-year plans and aligning resources for sustainable growth.

You'll establish scalable governance, oversee executive workflows, and drive execution of high-impact initiatives. The role requires deep operational acumen, executive presence, and a track record turning vision into measurable, scalable outcomes.