Strategic Operations & Compliance Director

LDH- Northwest Louisiana Human Services District; Shreveport (LA); On-site; USD 37,000 - 73,000; Full time

Job summary

The Northwest Louisiana Human Services District is seeking an Administrative Program Director to serve as the Operations Director for the District, reporting to the Executive Director. This role directly overlooks IT, Maintenance, Security, and a broad set of administrative programs including Compliance and NVRA.

The ideal candidate will lead critical operations, ensure policy adherence, and coordinate with state partners.

Qualifications

• Six years of experience in administrative services.
• Six years of full-time work in any field plus three years of experience in administrative services.
• Bachelor's degree plus three years of experience in administrative services.
• Advanced degree plus 2 years of experience in administrative services.
• EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience toward the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Responsibilities

• Oversees the Operations Department which includes IT, Maintenance, and Security.
• Property Control Manager over 5 facilities with inventory of over $519,000; manage Asset Management System and records.
• Fleet Manager over 8 vehicles; ensure maintenance, inspections, and reports.
• Emergency Preparedness for District; maintains continuity of operations plan and coordinates MOUs.
• Corporate Compliance Officer overseeing the Corporate Compliance Plan.
• Risk Management/Safety Officer ensuring safety programs and investigations.
• Property Lease Manager coordinating lease administration for 3 facilities.
• OTM Coordinator handling telephone services and building security records.
• Clinic Licensure Coordinator preparing licensure applications and inspections.
• Records Retention Coordinator ensuring proper retention and storage.
• NVRA Coordinator managing retention, reporting, and training.
• Senior Leadership Team member supervising IT, Maintenance, and Security staff.

Skills

Accountability

Driving results

Critical thinking

Professionalism

Policy compliance

Team leadership

Education

Bachelor's degree

Advanced degree

Job description

The Northwest Louisiana Human Services District is seeking an Administrative Program Director to serve as the Operations Director for the District, reporting to the Executive Director. This role directly overlooks IT, Maintenance, Security, and a broad set of administrative programs including Compliance and NVRA.

The ideal candidate will lead critical operations, ensure policy adherence, and coordinate with state partners.