Strategic Operations Analyst for Career Development

Full Sail University; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

Full Sail University is seeking a Strategic Operations Specialist to support the Career Development Operations team. The role focuses on analyzing processes, guiding staff, and implementing efficient workflows across advising divisions.

You will help plan accreditation reporting projects, create impact reports, and mentor Assistant Advisors while coordinating with stakeholders for continuous improvement and productivity.

Qualifications

• Bachelor’s degree preferred and 1–2 years in project management or similar experience.
• Customer service and guest relations experience is desirable.
• Face-to-face and digital communication experience is preferred.

Responsibilities

• Support Operations projects involving Career Development advising divisions to align and implement processes.
• Assist in planning, developing, and implementing projects for accreditation reporting needs.
• Create reports and strategies for improvement of department processes.
• Provide training and guidance to advising teams on new workflows and verification initiatives.
• Collaborate with multiple departments to strategize graduate employment reporting initiatives.

Skills

Process improvement

Data analysis

Project management

Communication skills

Education

Bachelor’s degree preferred

1–2 years of university project management experience

Customer service and guest relations experience

Tools

Salesforce CRM

Simplicity CRM

Microsoft Office Suite

Social media tools

Job description

Full Sail University is seeking a Strategic Operations Specialist to support the Career Development Operations team. The role focuses on analyzing processes, guiding staff, and implementing efficient workflows across advising divisions.

You will help plan accreditation reporting projects, create impact reports, and mentor Assistant Advisors while coordinating with stakeholders for continuous improvement and productivity.