Strategic Office & People Experience Manager (NYC)

ERM; New York (NY); On-site; USD 73,000 - 93,000; Full time

Benefits offered by this job

paid time off

parential leave

medical

dental

vision

life

disability

AD&D insurance

401(k)

other benefits

Job summary

ERM is seeking an experienced Office Manager for our 150+ person New York, NY office, supporting the Great Lakes Northeast Business Unit. You will manage day-to-day operations and create a welcoming workplace while partnering with leaders, vendors, and internal teams.

You will oversee onboarding, facilities, vendor management, internal systems, local events, health and safety, sustainability initiatives, and executive support.

Qualifications

• This role requires 4+ years (7+ years preferred) of administrative, project management, or financial experience in a professional services/consulting environment.
• Excellent written and verbal communication skills.
• Ability to work effectively with employees across the globe.
• Strong computer skills (Word, Excel, PowerPoint, Outlook, Teams, Project) and Salesforce.
• Detail-oriented, proactive, and able to prioritize in a deadline-driven setting.

Responsibilities

• Provide operational and administrative support for office space oversight and vendor procurement.
• Review reports, summarize information, and identify trends for management.
• Manage office access, security, mail, and shipments.
• Support timesheets and travel arrangements; backup other offices as needed.
• Coordinate meetings and events; promote ERM culture locally.
• Onboard new hires and deliver document editing using ERM templates.

Skills

Administrative experience

Communication skills

Team collaboration

Organizational skills

Project coordination

Independent work

Tools

MS Office

Salesforce

Job description

ERM is seeking an experienced Office Manager for our 150+ person New York, NY office, supporting the Great Lakes Northeast Business Unit. You will manage day-to-day operations and create a welcoming workplace while partnering with leaders, vendors, and internal teams.

You will oversee onboarding, facilities, vendor management, internal systems, local events, health and safety, sustainability initiatives, and executive support.