Office Manager

ERM; New York (NY); On-site; USD 73,000 - 93,000; Full time

Benefits offered by this job

paid time off

parential leave

medical

dental

vision

life

disability

AD&D insurance

401(k)

other benefits

Job summary

ERM is seeking an experienced Office Manager for our 150+ person New York, NY office, supporting the Great Lakes Northeast Business Unit. You will manage day-to-day operations and create a welcoming workplace while partnering with leaders, vendors, and internal teams.

You will oversee onboarding, facilities, vendor management, internal systems, local events, health and safety, sustainability initiatives, and executive support.

Qualifications

• This role requires 4+ years (7+ years preferred) of administrative, project management, or financial experience in a professional services/consulting environment.
• Excellent written and verbal communication skills.
• Ability to work effectively with employees across the globe.
• Strong computer skills (Word, Excel, PowerPoint, Outlook, Teams, Project) and Salesforce.
• Detail-oriented, proactive, and able to prioritize in a deadline-driven setting.

Responsibilities

• Provide operational and administrative support for office space oversight and vendor procurement.
• Review reports, summarize information, and identify trends for management.
• Manage office access, security, mail, and shipments.
• Support timesheets and travel arrangements; backup other offices as needed.
• Coordinate meetings and events; promote ERM culture locally.
• Onboard new hires and deliver document editing using ERM templates.

Skills

Administrative experience

Communication skills

Team collaboration

Organizational skills

Project coordination

Independent work

Tools

MS Office

Salesforce

Job description

Be at the heart of an engaged, connected, and high-performing office community at ERM.

ERM is seeking an experienced, hands-on Office Manager for our 150+-person office in New York, NY, supporting the Great Lakes Northeast Business Unit. In this highly visible role, you will help ensure efficient day-to-day office operations while creating an engaging and welcoming workplace experience for our staff. You will partner closely with our Area Manager, Partners, vendors, and internal teams, bringing strong organization, initiative, a positive team mindset, and a commitment to high-quality support.

Why This Role Matters?

The Office Manager plays an important role in creating an efficient, organized, engaging, and connected workplace. You will oversee essential office operations while helping strengthen the local employee experience and ERM culture.

This is an excellent opportunity for an administrative professional who enjoys combining hands-on office management with employee engagement and cross-functional collaboration to join a global environmental leader in an exciting and growing industry.

What Your Impact Is:

You will provide high-quality administrative and operational management for ERM's New York office and support the Great Lakes Northeast Business Unit. Your impact will span office operations, employee onboarding and engagement, facilities and vendor management, administrative systems, local events, health and safety, sustainability initiatives, and support for leadership and staff.

What You'll Bring:

Required

• 4+ years (7+ years preferred) of administrative, project management, or financial experience in a professional services/consulting environment preferred.
• Excellent communication skills, both written and verbal.
• Ability to work effectively with employees across the globe.
• Strong computer skills, including MS Office (Word, Excel, PowerPoint, Outlook, Teams, and Project) and Salesforce.
• Ability to work independently and manage and coordinate multiple project assignments simultaneously in a deadline-driven environment.
• Detail-oriented and proactive approach, with strong follow-through, adaptability in agile environments, and the ability to effectively prioritize tasks.
• Strong organizational, scheduling, and logistics skills.
• Ability to work effectively as part of a team while also being a self-starter.
• This position is not eligible for immigration sponsorship.

Preferred

• Public Notary.

Key Responsibilities:

• Provide operational and administrative support for office space oversight, including office organization, building maintenance issues, and internal and external office/people moves, as well as vendor and supply procurement processes.
• Keep management informed by reviewing and analyzing special reports, summarizing information, and identifying trends.
• Manage office access and security systems and processes.
• Oversee incoming and outgoing office mail and Federal Express/UPS shipments.
• Manage BST Enterprise (GMS) for processing office timesheets and provide backup support for other business unit offices.
• Supervise office activities to promote expense control and productivity.
• Assist local Partners by providing Rydoo support for expenses and CWT support for travel and provide backup support for other business unit offices.
• Assist the local Health and Safety Lead with office-related needs.
• Provide new-hire onboarding training and serve as an office point of contact.
• Deliver high-quality document editing and formatting using ERM templates, ensuring proper organization, thorough proofreading, and an additional quality review to identify errors and inconsistencies.
• Manage office operations, including building relationships with property managers and vendors for office supplies, equipment, repairs, and maintenance, and review and approve supply requisitions.
• Support business unit Certificate of Insurance requests.
• Manage the development of and compliance with consistent procedures and policies for office activities, measuring results against standards and making necessary adjustments.
• Oversee local meetings and event coordination.
• Promote and drive ERM culture within the local office, including health and safety, morale, staff engagement, and sustainability.
• Liaise with the IT team regarding system updates, hardware requests, monthly calls, communications, and support for local staff.
• Support the Sustainability Network by collecting and manipulating North American business office data for public reporting.

For the Office Manager position, the anticipated annual base pay is $72,600–$92,900 (USD). Actual pay will depend on factors such as education, experience, skills, location, performance, and business needs. In some cases, pay may fall outside this range. This role may be eligible for bonus pay subject to the sole discretion of ERM and its policies and procedures (casual and fixed term/flex force employees are not bonus eligible).

• paid time off (vacation, sick, and floating holidays)
• parental leave
• medical
• dental
• vision
• life
• disability
• AD&D insurance
• 401(k)
• other applicable benefits to eligible employees

Who We Are:

As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.

At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Thank you for your interest in ERM!