Office Manager

Environmental Resources Management (ERM); New York (NY); On-site; USD 73,000 - 93,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Job summary

ERM is seeking an experienced, hands‑on Office Manager for our 150+ person New York office, supporting the Great Lakes Northeast Business Unit. This role helps ensure efficient day‑to‑day operations while creating an engaging and welcoming workplace for our staff.

You will partner with the Area Manager, Partners, vendors, and internal teams, bringing strong organization and initiative to manage facilities, onboarding, events, health and safety, and sustainability initiatives.

Qualifications

• 4+ years of administrative or project management experience in professional services.
• Excellent written and verbal communication skills.
• Ability to work with staff across the globe and manage multiple tasks.
• Strong computer skills in MS Office and Salesforce; proactive and detail‑oriented.
• Ability to prioritize and coordinate projects independently; team player.

Responsibilities

• Office space oversight, building maintenance, and internal/external moves.
• Vendor and supply procurement, cost control, and productivity oversight.
• Review reports, identify trends, and keep management informed.
• Onboarding, health and safety support, and local events coordination.

Skills

Administrative Expertise

Project Management

Communication Skills

Cross-functional Collaboration

Vendor & Facilities Coordination

Tools

MS Office

Salesforce

BST Enterprise (GMS)

Job description

Be at the heart of an engaged, connected, and high-performing office community at ERM. ERM is seeking an experienced, hands‑on Office Manager for our 150+-person office in New York, NY, supporting the Great Lakes Northeast Business Unit. In this highly visible role, you will help ensure efficient day‑to‑day office operations while creating an engaging and welcoming workplace experience for our staff. You will partner closely with our Area Manager, Partners, vendors, and internal teams, bringing strong organization, initiative, a positive team mindset, and a commitment to high-quality support.

Why This Role Matters?

The Office Manager plays an important role in creating an efficient, organized, engaging, and connected workplace. You will oversee essential office operations while helping strengthen the local employee experience and ERM culture. This is an excellent opportunity for an administrative professional who enjoys combining hands‑on office management with employee engagement and cross‑functional collaboration to join a global environmental leader in an exciting and growing industry.

What Your Impact Is:

You will provide high‑quality administrative and operational management for ERM's New York office and support the Great Lakes Northeast Business Unit. Your impact will span office operations, employee onboarding and engagement, facilities and vendor management, administrative systems, local events, health and safety, sustainability initiatives, and support for leadership and staff.

What You’ll Bring:

Required 4+ years (7+ years preferred) of administrative, project management, or financial experience in a professional services/consulting environment preferred. Excellent communication skills, both written and verbal. Ability to work effectively with employees across the globe. Strong computer skills, including MS Office (Word, Excel, PowerPoint, Outlook, Teams, and Project) and Salesforce. Ability to work independently and manage and coordinate multiple project assignments simultaneously in a deadline‑driven environment. Detail‑oriented and proactive approach, with strong follow‑through, adaptability in agile environments, and the ability to effectively prioritize tasks. Strong organizational, scheduling, and logistics skills. Ability to work effectively as part of a team while also being a self‑starter. This position is not eligible for immigration sponsorship. Preferred Public Notary.

Key Responsibilities:

Provide operational and administrative support for office space oversight, including office organization, building maintenance issues, and internal and external office/people moves, as well as vendor and supply procurement processes. Keep management informed by reviewing and analyzing special reports, summarizing information, and identifying trends. Manage office access and security systems and processes. Oversee incoming and outgoing office mail and Federal Express/UPS shipments. Manage BST Enterprise (GMS) for processing office timesheets and provide backup support for other business unit offices. Supervise office activities to promote expense control and productivity. Assist local Partners by providing Rydoo support for expenses and CWT support for travel and provide backup support for other business unit offices. Assist the local Health and Safety Lead with office‑related needs. Provide new‑hire onboarding training and serve as an office point of contact. Deliver high‑quality document editing and formatting using ERM templates, ensuring proper organization, thorough proofreading, and an additional quality review to identify errors and inconsistencies. Manage office operations, including building relationships with property managers and vendors for office supplies, equipment, repairs, and maintenance, and review and approve supply requisitions. Support business unit Certificate of Insurance requests. Manage the development of and compliance with consistent procedures and policies for office activities, measuring results against standards and making necessary adjustments. Oversee local meetings and event coordination. Promote and drive ERM culture within the local office, including health and safety, morale, staff engagement, and sustainability. Liaise with the IT team regarding system updates, hardware requests, monthly calls, communications, and support for local staff. Support the Sustainability Network by collecting and manipulating North American business office data for public reporting.

For the Office Manager position, the anticipated annual base pay is $72,600–$92,900 (USD). Actual pay will depend on factors such as education, experience, skills, location, performance, and business needs. In some cases, pay may fall outside this range. This role may be eligible for bonus pay subject to the sole discretion of ERM and its policies and procedures (casual and fixed term/flex force employees are not bonus eligible).

We offer a comprehensive benefits package, including paid time off (vacation, sick, and floating holidays), parental leave, medical, dental, vision, life, disability, AD&D insurance, 401(k), and other applicable benefits to eligible employees.

Who We Are:

As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world‑class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Thank you for your interest in ERM! At ERM, sustainability is our business. We are the world’s largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance. ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities. Our diverse global team of experts works with the world’s leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation. With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor. Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it). Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM’s purpose through delivering tangible progress in what the United Nations coined The Decade of Action. Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a “boots to boardroom” leader in bringing that value creation to our clients, partners, and the world. We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth. At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet.