Strategic National Account Executive, 3PL Logistics

RWB Trucking LLC; Tampa (FL); On-site; USD 90,000 - 150,000; Full time

Job summary

RWB Trucking LLC is seeking a driven National Account Executive to manage and grow a portfolio of key customer accounts across North America. You will develop strategic sales plans, build lasting client relationships, and collaborate with operations to ensure seamless service and on-time performance.

Ideal candidates bring a proven track record in 3PL brokerage or freight sales, strong negotiation and communication skills, and the ability to thrive in a fast-paced environment.

Qualifications

• Entry-level role — no logistics experience necessary. Prior sales, customer service, or brokerage experience is a plus.
• Proven ability to manage and grow a book of business while developing new client relationships.
• Experience with CRM systems and Microsoft Office Suite preferred but not required.
• Familiarity with Transportation Management Systems (TMS) and freight procurement platforms preferred but not required.
• Strong negotiation, communication, and relationship-building skills.
• Bachelor’s degree in Business, Supply Chain, Logistics, or a related field is preferred but not required.

Responsibilities

• Manage, develop, and grow an assigned portfolio of customer accounts while identifying opportunities to expand business.
• Build and maintain strong client relationships through proactive communication, strategic planning, and exceptional service.
• Develop sales strategies and execute initiatives to achieve revenue targets and maintain a consistent sales average.
• Maintain accountability through performance metrics, CRM activity, sales pipeline management, and quarterly business reviews.
• Monitor customer activity, pricing trends, and shipment performance to identify opportunities for optimization and growth.
• Provide timely updates to customers regarding carrier performance, shipment status, and market conditions.
• Collaborate internally with operations and leadership to ensure seamless execution and service delivery.
• Utilize internal systems including Tai, DAT Power, TMS, and Outlook to quote, price, and execute shipments, contracts, and spot rates efficiently and profitably.
• Support after-hours customer needs, service issues, client meetings, and business events as necessary to maintain high service standards.

Skills

Sales

Account management

CRM systems

Negotiation

Communication

Customer service

Education

Bachelor’s degree in Business, Supply Chain, Logistics, or related field

Tools

CRM software

Microsoft Office

TMS platforms

DAT Power

Outlook

Job description

RWB Trucking LLC is seeking a driven National Account Executive to manage and grow a portfolio of key customer accounts across North America. You will develop strategic sales plans, build lasting client relationships, and collaborate with operations to ensure seamless service and on-time performance.

Ideal candidates bring a proven track record in 3PL brokerage or freight sales, strong negotiation and communication skills, and the ability to thrive in a fast-paced environment.