Strategic MSP Account Manager - Client Growth & Travel

The 20; Danville (AL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

HSA/FSA options

401(k) with 4% match

Certification reimbursement

Advancement opportunities

Culture of accountability

Job summary

The 20 LLC is seeking an Account Manager to oversee client relationships across the Southeast Wisconsin and Eastern Illinois region. You will build long-lasting partnerships, drive adoption of our solutions, and collaborate with sales, training, onboarding, and technical teams to meet quotas.

Travel to client sites on a quarterly basis is required, with primary coverage including Kenosha, Racine, and Milwaukee, WI, and Danville, IL.

Qualifications

• Proven work experience as an Account Manager or similar role.
• Ability to communicate and influence stakeholders at all levels.
• Experience with CRM software and MS Office.
• Experience managing many clients nationally.

Responsibilities

• Serve as lead point of contact for client accounts.
• Build and maintain long-lasting client relationships.
• Drive client retention and achieve quotas.
• Negotiate contracts and close agreements to maximize profits.
• Develop trusted advisor relationships with key accounts.
• Coordinate with sales, training, onboarding, and technical teams.
• Prepare reports on account status and metrics.

Skills

Communication

Relationship management

Negotiation

Presentation skills

Attention to detail

Verbal & written communication

Education

BA/BS degree

Tools

Salesforce

Zoho CRM

HubSpot

MS Office

Job description

The 20 LLC is seeking an Account Manager to oversee client relationships across the Southeast Wisconsin and Eastern Illinois region. You will build long-lasting partnerships, drive adoption of our solutions, and collaborate with sales, training, onboarding, and technical teams to meet quotas.

Travel to client sites on a quarterly basis is required, with primary coverage including Kenosha, Racine, and Milwaukee, WI, and Danville, IL.