Strategic Mortgage Loss Mitigation Pro

Selene Finance LP; Tempe, Northern (AZ, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

PTO

Medical

Dental & Vision

Employee Assistance Program

Flexible Spending Account

Health Savings Account

Matching 401(k) Plan

Life Insurance

Job summary

Selene Finance LP is seeking a Loss Mitigation Specialist to manage delinquent loan portfolios, contact borrowers, and analyze financial information to determine workout options. The role requires 2–4 years in mortgage servicing, with a preference for GSE experience.

Strong communication and analytical skills are essential in a fast-paced environment. The position offers a comprehensive benefits package and opportunities to support borrowers through modifications, forbearance, or other

Qualifications

• 2–4 years of related experience in mortgage servicing or loss mitigation.
• GSE experience (FHLMC/FNMA) strongly preferred.

Responsibilities

• Manage a portfolio of delinquent loans (30+ and 90+ days) and contact customers weekly.
• Serve as SPOC for assigned accounts, including high-risk and specialty cases.
• Conduct inbound and outbound calls with customers, attorneys, realtors, and authorized parties.
• Analyze financial information to determine eligibility for loss mitigation options.
• Recommend and process workout solutions such as loan modifications, forbearance, repayment plans, short sales, deeds in lieu, and cash-for-keys.
• Perform light skip-tracing and review title searches to ensure lien integrity.
• Maintain compliance with investor, legal, and company guidelines.
• Meet monthly performance goals and workout-to-portfolio ratio targets.
• Update and manage daily reports and account statuses.
• Demonstrate strong time management and adaptability in a fast-paced environment.

Skills

Mortgage servicing

Loss mitigation

Customer communication

Analytical thinking

Time management

Education

High school diploma or GED

Associate’s degree preferred

Job description

Selene Finance LP is seeking a Loss Mitigation Specialist to manage delinquent loan portfolios, contact borrowers, and analyze financial information to determine workout options. The role requires 2–4 years in mortgage servicing, with a preference for GSE experience.

Strong communication and analytical skills are essential in a fast-paced environment. The position offers a comprehensive benefits package and opportunities to support borrowers through modifications, forbearance, or other