Strategic Mid‑Market Account Executive

Dialpad; Denver (CO); On-site; USD 80,000 - 81,000; Full time

Job summary

Dialpad, the AI platform for customer experience, is seeking a Client Account Executive for Mid-Market to manage a portfolio of existing customers and grow revenue year over year. You will act as a trusted advisor, demonstrate value through Dialpad's product suite, and collaborate with Sales, Customer Success, and Professional Services.

You will develop territory plans, build a robust pipeline, meet quarterly revenue goals, and travel as needed. This role reports to the Sales Manager.

Qualifications

• 3-5+ years of experience in a closing sales role, with Mid-Market experience preferred.
• Proven success in meeting revenue targets.
• Ability to communicate, present, and influence key stakeholders.
• Experience with solution-selling techniques such as SPICED and/or MEDDICC.
• Experience providing timely and accurate forecasts to sales leadership.
• Excellent time management skills with the ability to track numerous details.
• Willingness to travel to customer locations or events as needed.
• SaaS sales background required, with bonus points for UCaaS/CCaaS.
• Experience with CRM (Salesforce) and GSuite tools.

Responsibilities

• Own the sales process from start to finish for Mid-Market accounts.
• Create a territory account plan to achieve quarterly goals.
• Cultivate relationships and align product suite with customer goals.
• Generate a pipeline and drive an efficient sales process.
• Achieve or exceed quarterly revenue goals.
• Serve as a Dialpad expert and trusted advisor to customers.
• Identify CAB/Executive Sponsor Program applicants and advocate for customers.

Skills

Closing sales

Mid-Market

Forecasting

Stakeholder influence

CRM (Salesforce)

G Suite / Google Sheets

Tools

Salesforce

Google Sheets

Job description

Dialpad, the AI platform for customer experience, is seeking a Client Account Executive for Mid-Market to manage a portfolio of existing customers and grow revenue year over year. You will act as a trusted advisor, demonstrate value through Dialpad's product suite, and collaborate with Sales, Customer Success, and Professional Services.

You will develop territory plans, build a robust pipeline, meet quarterly revenue goals, and travel as needed. This role reports to the Sales Manager.