Strategic Micro-Business Program Manager

Branches Inc

Miami (FL)

On-site

USD 65,000 - 95,000

Full time

5 days ago

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Benefits offered by this job

Market Competitive benefits

403(b) retirement plan with company 6%

Paid holidays, vacation, and sick time

Job summary

Branches is seeking a Micro-Business Program Manager in Miami to drive strategic execution and day-to-day participant development, onboarding, workshops, and grant compliance. You will coordinate intake, track data in CRM, manage inventory and budgets, and represent the program at meetings to boost outreach and impact.

We value hands-on coaching, strong collaboration across departments, and a passion for empowering small businesses in South Florida.

Qualifications

Bachelor’s degree or a minimum of 5 years of progressive professional experience in a related field may be substituted for the degree requirement.
Experience working directly with small businesses is preferred.
Proficiency in written and spoken English is necessary; Creole language skills are a plus.

Responsibilities

Advise and support participants on Business registration and other regulatory requirements, including referrals to partners for technical support such as accounting, taxation, marketing.
Refer participants for Personal financial wellness sessions to support budgeting, credit score repair, debt reduction and financial readiness.
Coordinate participant intake, conduct screenings and manage onboarding to ensure enrollment and orientation.
Ensure timely entry and tracking of participant data within Change Machine and CRM systems, maintaining audit readiness and data integrity.
Plan, design, organize and manage workshops, training sessions and graduation expos from setup to post-event breakdown.