Strategic Merchant Growth Manager

PayPal Inc.; San Jose (CA); Hybrid; USD 103,000 - 153,000; Full time

Benefits offered by this job

Generous paid time off

Healthcare coverage for you and your/

Financial wellbeing resources

Job summary

PayPal is seeking a skilled account management professional to oversee operational relationships with global merchants. You will support account managers, drive onboarding, and collaborate with cross-functional teams to ensure excellent merchant experiences.

The role emphasizes strategic relationship building, revenue retention, and delivering value through PayPal's solutions across a global merchant base.

Qualifications

• 5+ years in account management, client success, or sales, ideally in payments/financial services.
• Experience driving merchant growth, retention, and strategic account plans.
• Strong negotiation and cross-functional collaboration abilities.

Responsibilities

• Manage day-to-day operational merchant relationships and respond to questions.
• Support Account Manager with tasks to ensure account success and onboarding.
• Coordinate with onboarding, solutions architect, and engineering for smooth integration.

Skills

Account management

Sales

Customer success

Negotiation

Education

Bachelor's degree

Tools

Salesforce

Job description

PayPal is seeking a skilled account management professional to oversee operational relationships with global merchants. You will support account managers, drive onboarding, and collaborate with cross-functional teams to ensure excellent merchant experiences.

The role emphasizes strategic relationship building, revenue retention, and delivering value through PayPal's solutions across a global merchant base.