Strategic Marketing Account Leader

TribalVision; Boston (MA); On-site; USD 75,000 - 95,000; Full time

Job summary

TribalVision is a remote-first marketing agency seeking a Marketing Account Manager to own and grow client relationships while delivering integrated digital marketing programs. You will bridge clients and internal teams, guiding strategy, execution, and account growth to drive measurable results.

You will lead multi-program client partnerships, coordinate with strategy, creative, paid media, and analytics, and identify opportunities for expansion.

Qualifications

• 3-5 years of Account Management experience in a digital marketing or advertising agency.
• Experience managing client relationships across multiple marketing programs or workstreams.
• Experience with account growth, upselling, cross-selling, renewals, or other commercial account responsibilities is a plus.
• Bachelor’s degree in Marketing or equivalent experience.

Responsibilities

• Serve as the day-to-day relationship owner for assigned clients and build trusted relationships with key stakeholders.
• Lead client meetings, presentations, status updates, and ongoing communications.
• Develop a strong understanding of each client's business, customers, industry, and marketing objectives.
• Proactively communicate progress, challenges, recommendations, and next steps.
• Identify potential client concerns or relationship risks early and work with senior Client Services leadership to address them.
• Balance client needs with agency resources, scope, timelines, and business objectives.
• Identify opportunities to strengthen and expand client relationships based on evolving business and marketing needs.
• Develop a strong understanding of TribalVision's digital marketing capabilities and connect clients with relevant agency expertise.
• Identify cross-sell and upsell opportunities and partner with senior leadership on recommendations, proposals, and expanded scopes of work.
• Support client renewals and ongoing account planning.
• Help drive retention by consistently demonstrating value and anticipating client needs.
• Serve as the primary internal owner for assigned accounts, ensuring teams understand client objectives, priorities, expectations, and deadlines.
• Coordinate with strategy, creative, content, paid media, SEO, social, marketing technology, and other internal specialists.
• Establish clear priorities, action items, owners, and deadlines following client and internal meetings.
• Keep marketing programs and deliverables moving according to agreed-upon timelines and proactively address roadblocks.
• Review client-facing deliverables for quality, strategic alignment, and readiness before delivery.
• Manage multiple accounts, projects, deadlines, and internal workstreams simultaneously.
• Maintain accurate project and task information within Asana and other agency systems.

Skills

Client-focused

Ownership-minded

Proactive

Organized

Commercially minded

Collaborative

Education

Bachelor’s degree in Marketing or equivalent experience

Tools

Asana

Job description

TribalVision is a remote-first marketing agency seeking a Marketing Account Manager to own and grow client relationships while delivering integrated digital marketing programs. You will bridge clients and internal teams, guiding strategy, execution, and account growth to drive measurable results.

You will lead multi-program client partnerships, coordinate with strategy, creative, paid media, and analytics, and identify opportunities for expansion.