Hybrid Client Growth Manager, Marketing Services

TribalVision; Massachusetts; Hybrid; USD 65,000 - 90,000; Full time

Job summary

TribalVision is a mid-market digital marketing agency that offers a turnkey outsourced marketing suite. The Account Manager will own and grow client relationships while ensuring successful delivery of programs.

The ideal candidate has 3-5 years of account management experience, preferably in a marketing agency, with a bachelor’s in Marketing or equivalent. The role is flexible/hybrid in MA/RI/CT, with client meetings as needed.

Qualifications

• 3-5 years of Account Management experience.
• Marketing agency experience is highly preferred.
• Bachelor’s degree in Marketing or equivalent experience.

Responsibilities

• Serve as the day-to-day relationship owner for assigned clients, building trusted relationships with key stakeholders and ensuring a high level of client satisfaction.
• Independently lead assigned accounts while also supporting senior Client Services leaders on larger or more complex engagements.
• Develop a strong understanding of each client’s business, industry, customers, competitive landscape, marketing strategy, and overall business objectives.
• Lead client meetings, presentations, status updates, and ongoing communications.
• Proactively communicate progress, challenges, recommendations, and next steps to clients.
• Identify potential client concerns or relationship risks early and work with senior leadership to address them before they escalated.
• Establish clear priorities, action items, owners, and deadlines following client and internal meetings.

Skills

Account Management

Client Relationship

Project Coordination

Collaboration

Asana

Education

Bachelor’s degree in Marketing or equivalent experience

Tools

Asana

Job description

TribalVision is a mid-market digital marketing agency that offers a turnkey outsourced marketing suite. The Account Manager will own and grow client relationships while ensuring successful delivery of programs.

The ideal candidate has 3-5 years of account management experience, preferably in a marketing agency, with a bachelor’s in Marketing or equivalent. The role is flexible/hybrid in MA/RI/CT, with client meetings as needed.