Strategic Manufacturing Account Manager

Aegis Worldwide; Madison (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Aegis Worldwide is seeking a Commercial Account Manager in the Madison, WI area to interface with customer programs and coordinate account activities. You will work with cross-functional teams to manage assigned accounts and ensure commitments are met.

Ideal candidates have a client-facing background in manufacturing and understand basic manufacturing processes and costing. This role emphasizes relationship management and effective communication with internal teams to resolve issues.

Qualifications

• Bachelor's or associate's degree in an engineering or business field.
• 1+ years in a client-facing role within manufacturing.
• Basic understanding of manufacturing processes and costing/pricing.

Responsibilities

• Managing relationships with key customers and handling escalations.
• Working with Operations/Engineering/Quality/Logistics to resolve production and delivery issues.
• Developing and communicating recovery plans.
• Reviewing production/OEE/capacity information and translating it into customer updates.
• Coordinating engineering changes and communicating cost impacts.
• Supporting quotes/RFQs and understanding manufacturing costs.
• Helping coordinate multiple internal teams to make sure customer commitments are met.

Skills

Customer relationship

Cross-functional teamwork

Account coordination

Communication

Problem solving

Project coordination

Education

Bachelor's or Associate degree in engineering or business

Job description

Aegis Worldwide is seeking a Commercial Account Manager in the Madison, WI area to interface with customer programs and coordinate account activities. You will work with cross-functional teams to manage assigned accounts and ensure commitments are met.

Ideal candidates have a client-facing background in manufacturing and understand basic manufacturing processes and costing. This role emphasizes relationship management and effective communication with internal teams to resolve issues.