Manufacturing Account Manager: Growth & Relationships

Atrium Staffing; Bridgewater (MA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(K) with company match

Paid time off

Job summary

Atrium Staffing is assisting a mid-sized manufacturer in finding an Account Manager (Manufacturing) to manage and grow a portfolio of key industrial customers.

This role emphasizes building strong relationships, understanding technical and production needs, and coordinating with Engineering, Production, and Logistics to meet commitments.

The ideal candidate has 3+ years of B2B account management in manufacturing, excellent communication and negotiation skills, and willingness to travel up to 20%.

Qualifications

• 3+ years B2B account management in manufacturing/industrial sectors.
• Experience with CRM systems and data analysis.
• Ability to interpret production schedules and BOMs.
• Strong communication and negotiation skills.
• Willingness to travel up to 20%.

Responsibilities

• Serve as primary contact for assigned accounts, ensuring satisfaction and retention.
• Understand customer requirements, applications, and production schedules to anticipate needs.
• Prepare quotes, proposals, and pricing with Sales Leadership and Finance.
• Collaborate with Engineering, Production, Quality, and Logistics to fulfill orders.
• Monitor order status, lead times, and inventory; provide updates to customers.
• Analyze sales data and account performance to identify growth opportunities and risks.
• Conduct regular business reviews with key accounts to discuss performance and forecasts.
• Support new product introductions and customer onboarding activities.
• Maintain accurate CRM records of contacts, activities, opportunities, and forecasts.
• Participate in trade shows, customer visits, and onsite meetings as needed.
• Assist in resolving customer complaints with QA and Operations.

Skills

CRM software

Negotiation

Relationship Mgmt

Analytical skills

Travel ready

MS Office

Education

Bachelor’s degree

Tools

Salesforce

HubSpot

ERP systems

Job description

Atrium Staffing is assisting a mid-sized manufacturer in finding an Account Manager (Manufacturing) to manage and grow a portfolio of key industrial customers.

This role emphasizes building strong relationships, understanding technical and production needs, and coordinating with Engineering, Production, and Logistics to meet commitments.

The ideal candidate has 3+ years of B2B account management in manufacturing, excellent communication and negotiation skills, and willingness to travel up to 20%.