Strategic Logistics Account Manager

Transportation Insight, LLC; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid holidays

Paid time off

Parental leave

Dental insurance

Vision insurance

Life Insurance

Disability insurance

EAP

Learning resources

Referral program

Job summary

Transportation Insight, LLC in the United States seeks an Account Manager to provide world-class analytical and relationship management as a long-term logistics expert. This role matches client needs to Transportation Insight’s products and services to drive freight cost savings, efficiencies and continuous improvement, and may include direct account management for smaller clients.

Strong communication and problem-solving are essential.

Qualifications

• Bachelor’s degree required.
• Direct and external industry experience minimum 3-5 years.

Responsibilities

• Review and analyze client data weekly for trends, issues and additional opportunities for freight cost savings.
• Review open client requests. Check status and ensure progress towards request closure and client satisfaction.
• Review carrier performance and client satisfaction with carrier performance.
• Conduct monthly client reviews. Review tools and services available to assigned clients.
• Document tools being utilized and client satisfaction; demonstrate newer tools where applicable.
• Engage the client on new services and/or cost savings opportunities through cost analysis, if applicable.
• Create case studies highlighting client use of Transportation Insight’s products/services for marketing and retention.
• Review opportunities to transition to cost-effective solutions while maintaining service levels.
• Provide training and direction to Logistics Analyst personnel.

Skills

Language skills

Mathematics

Reasoning

Attention to detail

Self-starter

Work ethic

Relationship management

Transportation knowledge

Microsoft Office

Education

Bachelor’s degree

Job description

Transportation Insight, LLC in the United States seeks an Account Manager to provide world-class analytical and relationship management as a long-term logistics expert. This role matches client needs to Transportation Insight’s products and services to drive freight cost savings, efficiencies and continuous improvement, and may include direct account management for smaller clients.

Strong communication and problem-solving are essential.