Strategic Logistics Account Manager

Estes Express; Nashville, Northern (TN, KY); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Estes Express in Nashville seeks an experienced Sales professional to develop and implement strategies that expand our transportation services within an assigned territory. You will provide periodic sales reports, build a robust customer base using CRM tools, and present service offerings to meet customer objectives.

You will regularly contact customers, obtain feedback on products, and communicate new offerings to drive value-added solutions.

Qualifications

• Bachelor's degree or equivalent background; Master’s degree a plus.
• Three years of sales experience is highly preferred; LTL/transportation sales experience a plus.
• Ability to manage multiple accounts and priorities.
• Strong verbal, written and listening communication skills.
• Strong work ethic, organization and problem-solving skills.
• Strong Microsoft Office skills.
• Must possess a valid driver’s license and an acceptable MVR.
• Willingness to travel within the assigned territory for relationship development.

Responsibilities

• Develop and implement strategies to maintain or expand sales and promote Estes transportation services within an assigned territory.
• Provide reports on the sales activities for a given period.
• Utilize CRM tools to build customer base, enhance product services and customer relationships.
• Interface with customers to understand objectives and requirements.
• Contact customers regularly to maintain account relationships.
• Advise customers of new products and services and obtain feedback.
• Share details of offerings to provide value-added service.
• Expedite the resolution of customer concerns.
• Prepare and conduct service presentations.
• Contribute to quarterly/annual business forecasting with account trends and needs.
• Promote world-class customer care in the service center.
• Meet and exceed sales goals and report progress weekly.
• Regular attendance is required.

Skills

Sales experience

Communication

Organizational skills

Problem solving

Independence

Teamwork

Education

Bachelor's degree

Master’s degree a plus

Tools

Salesforce CRM

CRM experience

MS Office

Job description

Estes Express in Nashville seeks an experienced Sales professional to develop and implement strategies that expand our transportation services within an assigned territory. You will provide periodic sales reports, build a robust customer base using CRM tools, and present service offerings to meet customer objectives.

You will regularly contact customers, obtain feedback on products, and communicate new offerings to drive value-added solutions.