Strategic LIHTC Property Community Manager

Royal American Management, Inc; Portland (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Life insurance

LTD

Health benefits

Wellness programs

Employee assistance program

401(k) matching

PTO 15 days

Holidays 12

Tuition reimbursement

Annual scholarship

Job summary

Royal American Management, Inc. is seeking a full-time Community Manager with Tax Credit experience for an apartment community in Portland, TN.

Lead on-site operations, manage leasing, budgeting, and staff supervision to achieve financial and operational targets. The ideal candidate will have 3+ years in tax credit property management, strong leadership and communication skills, and proficiency with Microsoft Office and OneSite.

Qualifications

• Minimum 3 years experience in Property Management with Tax Credit/LIHTC
• Computer literate: Microsoft Suite including Word, Excel and Outlook
• Onsite Property Management Software a plus
• Ability to read, interpret and analyze financial statements including Monthly Budget Comparison, Income Statement and Balance Sheet
• Ability to read, interpret and analyze trend reports
• Ability to think strategically, plan and monitor results
• Possess a sense of urgency and accountability
• Valid Driver's License required

Responsibilities

• Supervises and provides training to community associates
• Evaluates associates' performance, including the completion of annual performance reviews
• Counsels under-performing associates and provides critical feedback to improve performance
• Creates positive, welcoming, supportive environment for residents, visitors, and community associates
• Attract, screen, and select prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
• Maintains knowledge and awareness of market conditions affecting leasing and operations
• Develops and executes marketing and advertising campaigns for apartment leasing
• Assists with development and implementation of resident services programming
• Maintains sound rent collection procedures, including following up with delinquent accounts
• Delivers rent deposits to bank and submits relevant documentation
• Oversees security deposit administration including inspecting units to determine resident's balance or refund, preparing disposition letters, and processing security deposit returns
• Maintains familiarity with all procedures and requirements for accounts payable
• Participates in the preparation of the annual operating budget, and works with the Regional Manager to maintain budgetary guidelines
• Monitors landlord-tenant relations and mediates disputes when necessary
• Utilizes maintenance software program to enter in and track service request, and regularly views maintenance reports
• Inspects apartments for move in condition and turn over status
• Inspect property grounds, office, community room(s) and all other amenities to ensure they are clean and maintained
• Ensure all contractors/vendors have approval from Vendor Compliance prior to performing any work on the property, once approved monitor the activities being performed

Skills

Leadership

Communication

Customer service

Multi-tasking

Flexibility

Travel

Computer literacy

Education

High School Diploma

ARM/CAM certifications

Tools

OneSite

Microsoft Office

Job description

Royal American Management, Inc. is seeking a full-time Community Manager with Tax Credit experience for an apartment community in Portland, TN.

Lead on-site operations, manage leasing, budgeting, and staff supervision to achieve financial and operational targets. The ideal candidate will have 3+ years in tax credit property management, strong leadership and communication skills, and proficiency with Microsoft Office and OneSite.