Strategic Lease Collections Specialist

Addison Group; McLean (VA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision, 401(k)

Job summary

Addison Group is seeking an AR/Collections Specialist in McLean, VA to contact delinquent tenants, collect payments, and understand lease language as it relates to tenants’ payments. You will maintain solid record keeping in MRI and provide professional customer service while addressing inquiries.

The ideal candidate has 2+ years of AR/Collections experience, strong communication skills, and the ability to adapt to changing priorities.

Qualifications

• 2+ years of AR/Collections experience.

Responsibilities

• Contact delinquent tenants and collect rental payments.
• Gain a solid understanding of tenant lease language and how it pertains to tenant payments.
• Resolves routine and non-routine administrative problems and answers inquiries.
• Present AR collection efforts at monthly AR meetings to internal management and owners.
• Track data with regard to tenant communication in MRI to ensure solid record keeping and to use as reference.
• Provide excellent customer service to all customers with professionalism and patience while ensuring adherence to the lease.
• Communicate verbally and in writing with tenants to address concerns and summarize interactions in the accounting system.
• Take ownership of the portfolio with the ability to handle changing priorities and deadlines.
• Forge positive relationships with fellow staff and tenants.
• Proactively identify roadblocks to task completion and research issues to resolve.
• Performs and assists in other duties as needed and directed.

Skills

AR/Collections

Tools

MRI

Job description

Addison Group is seeking an AR/Collections Specialist in McLean, VA to contact delinquent tenants, collect payments, and understand lease language as it relates to tenants’ payments. You will maintain solid record keeping in MRI and provide professional customer service while addressing inquiries.

The ideal candidate has 2+ years of AR/Collections experience, strong communication skills, and the ability to adapt to changing priorities.