Lease Collections Specialist

Addison Group; McLean (VA); Vor Ort; USD 36.000 - 39.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision, 401(k)

Zusammenfassung

Addison Group is seeking an AR/Collections Specialist in McLean, VA to contact delinquent tenants, collect payments, and understand lease language as it relates to tenants’ payments. You will maintain solid record keeping in MRI and provide professional customer service while addressing inquiries.

The ideal candidate has 2+ years of AR/Collections experience, strong communication skills, and the ability to adapt to changing priorities.

Qualifikationen

• 2+ years of AR/Collections experience.

Aufgaben

• Contact delinquent tenants and collect rental payments.
• Gain a solid understanding of tenant lease language and how it pertains to tenant payments.
• Resolves routine and non-routine administrative problems and answers inquiries.
• Present AR collection efforts at monthly AR meetings to internal management and owners.
• Track data with regard to tenant communication in MRI to ensure solid record keeping and to use as reference.
• Provide excellent customer service to all customers with professionalism and patience while ensuring adherence to the lease.
• Communicate verbally and in writing with tenants to address concerns and summarize interactions in the accounting system.
• Take ownership of the portfolio with the ability to handle changing priorities and deadlines.
• Forge positive relationships with fellow staff and tenants.
• Proactively identify roadblocks to task completion and research issues to resolve.
• Performs and assists in other duties as needed and directed.

Kenntnisse

AR/Collections

Tools

MRI

Jobbeschreibung

Compensation: $26-$28/hour based on experience; Up to $60k on conversion

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Qualifications

• 2+ years of AR/Collections experience

Job Description

• Contact delinquent tenants and collect rental payments
• Gain a solid understanding of tenant lease language and have an understanding of how it pertains to tenant payments.
• Resolves routine and non-routine administrative problems and answers inquiries.
• Present AR collection efforts at monthly AR meetings to internal management and owners.
• Track data with regard to tenant communication in MRI to ensure solid record keeping and to use as a reference.
• Consistently adheres to providing excellent customer services to all customers with professionalism, patience and ensure adherence to the lease.
• Communicate via verbal and written with tenants to address their concerns and summarize all interactions in accounting system.
• Take ownership of the portfolio with the ability to handle changing priorities and deadlines.
• Forge positive relationships with both fellow staff and tenants.
• Take a proactive approach to the position and recognize roadblocks to getting a task complete and research issues to resolve.
• Performs and assists in other duties as needed and directed.

REQUIRED

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.