Strategic Learning Partner for Frontline Teams

Truliant Federal Credit Union; Salem (NC); Sur place; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

No-cost employee Medical, dental, &amp

Vision coverage

Prescription benefits

Paid holidays and PTO

401(k) plan with matching

Tuition reimbursement

Professional development opportunities

Teammate loan discounts

EAP

Health & Wellness program

Résumé du poste

Truliant Federal Credit Union is seeking a Learning Business Partner to bridge business priorities with practical development strategies that build teammate capabilities and strengthen member outcomes. You will align learning initiatives with frontline and operational needs, partnering with leaders to drive measurable performance improvements.

The role emphasizes consulting with leaders, translating data into actionable learning roadmaps, and collaborating with cross-functional teams to deliver

Qualifications

• 5+ years of experience in Learning & Development, Organizational Development, or Human Resources roles with a consulting focus.
• Bachelor's degree in Human Resources, Organizational Development, Education, or a related field is required.
• Experience supporting frontline operations, such as branch banking, contact center environments, lending, or member service functions.
• Ability to translate business priorities into clear development strategies and roadmaps.
• Experience collaborating with learning designers, change management, and measurement teams to drive measurable outcomes.

Responsabilités

• Partner with leaders to identify capability gaps and shape learning strategies that align with business goals.
• Translate business priorities, operational data, and teammate feedback into clear development roadmaps.
• Collaborate with learning experience designers, facilitators, change management, and measurement teams to design, pilot, launch, and improve learning initiatives.
• Ensure learning programs are aligned to business workflows and focused on measurable outcomes for teammates and members.

Connaissances

Diagnosing performance gaps

Consulting approach

Frontline operations knowledge

Linking learning to outcomes

Relationship building

Data interpretation

Cross-functional collaboration

Measurement & analytics

Project coordination

Formation

Bachelor's degree

Master's degree

Description du poste

Truliant Federal Credit Union is seeking a Learning Business Partner to bridge business priorities with practical development strategies that build teammate capabilities and strengthen member outcomes. You will align learning initiatives with frontline and operational needs, partnering with leaders to drive measurable performance improvements.

The role emphasizes consulting with leaders, translating data into actionable learning roadmaps, and collaborating with cross-functional teams to deliver