Strategic Lead, OCR Advising & Intake

Michigan State University; East Lansing (MI); Sur place; USD 95 000 - 130 000; Plein temps

Résumé du poste

Michigan State University is seeking an Assistant Director, Support & Intake to lead the Advising Services program within the Office for Civil Rights and Title IX. You will oversee a team of advisors, ensure trauma-informed, ethical guidance, and align practices with university policies and OCR procedures.

The role requires managing workload, developing standardized materials, and collaborating with campus partners to support equitable grievance processes.

Qualifications

• Bachelor's degree required with five to eight years of relevant work experience, especially in university dispute adjudication and advising through grievance processes.
• Master's degree preferred with strong leadership and supervision experience.
• Experience advising parties through formal grievance processes including cross-examination or fact-finding aspects.

Responsabilités

• Lead the ISR Advising Services program and team, supervise advisors, and allocate workload.
• Develop quality assurance practices, templates, scripts, and guidance documents for consistency.
• Provide strategic oversight of advising services across OCR grievance, investigation, hearing, and resolution processes.
• Serve as advisor in select cases and liaise with campus partners and external resources.
• Maintain awareness of Title IX regulations and university policies to ensure compliant advising.

Connaissances

trauma-informed guidance

procedural advising

leadership

policy interpretation

Formation

Bachelor's degree

Master's degree

Description du poste

Michigan State University is seeking an Assistant Director, Support & Intake to lead the Advising Services program within the Office for Civil Rights and Title IX. You will oversee a team of advisors, ensure trauma-informed, ethical guidance, and align practices with university policies and OCR procedures.

The role requires managing workload, developing standardized materials, and collaborating with campus partners to support equitable grievance processes.