Senior Director, OCR Advising & Intake

MSU - Michigan State University; East Lansing (MI); Hybrid; USD 85,000 - 110,000; Full time

Job summary

MSU - Michigan State University seeks an Assistant Director, Support & Intake to lead the Advising Services program within the Office for Civil Rights and Title IX. You will supervise the Advising Services staff, develop quality assurance practices, and provide strategic oversight of guidance through OCR grievance, investigation, hearing, and resolution processes.

The role requires a master’s level understanding of Title IX procedures and experience advising in higher education.

Qualifications

• Bachelor’s degree in a related field with 5–8 years of relevant experience.
• Master’s degree is preferred for higher-level leadership responsibilities.
• Experience advising parties through formal grievance processes in a university setting.

Responsibilities

• Leads the ISR Advising Services program and team, including supervision and workload assignment.
• Develops and implements quality assurance practices for advising services.
• Provides strategic oversight of advising services to ensure policy-aligned guidance.

Skills

Leadership

Supervision

Policy interpretation

Quality assurance

Workload management

Training

Education

Bachelor's degree

Master's degree

Job description

MSU - Michigan State University seeks an Assistant Director, Support & Intake to lead the Advising Services program within the Office for Civil Rights and Title IX. You will supervise the Advising Services staff, develop quality assurance practices, and provide strategic oversight of guidance through OCR grievance, investigation, hearing, and resolution processes.

The role requires a master’s level understanding of Title IX procedures and experience advising in higher education.