Strategic Lead, Data Governance & MDM (Remote)

Dompé farmaceutici S.p.A.; San Mateo, Northern (CA, KY); Hybrid; USD 190,000 - 210,000; Full time

Benefits offered by this job

Medical benefits

Vacation/holiday time off

401(K) matching

Job summary

Dompé is seeking an Associate Director of Data Governance & Master Data Management to lead U.S. Commercial data governance, stewardship, and MDM efforts.

You will own commercial master data domains, define standards, and partner with IT to deploy MDM platforms that enable trusted, compliant data-driven decisions. The role reports to a Senior Director and requires deep collaboration with Commercial Strategy, Analytics, Operations, Marketing, and Compliance to optimize data assets across HCP, HCO,

Qualifications

• 10+ years of experience in data governance, master data management, or related functions within biotechnology, pharmaceuticals, healthcare, or life sciences.
• Experience implementing data governance programs and stewardship models.
• Experience managing HCP, HCO, payer, and customer master data.
• Deep understanding of U.S. healthcare commercial data assets and ecosystems.
• Experience partnering across commercial, analytics, operations, compliance, and technology organizations.

Responsibilities

• Serve as business owner for commercial master data domains including HCP, HCO, payer, customer, product, and organizational hierarchies.
• Define and maintain enterprise master data standards, business rules, hierarchies, and data ownership models.
• Establish and lead the Commercial Data Stewardship Program.
• Develop and maintain master data lifecycle processes including onboarding, maintenance, validation, and retirement.
• Partner with IT to ensure MDM technologies and platforms align with commercial business requirements.
• Design and implement the Commercial Data Governance framework.
• Establish governance councils, operating models, and decision-making forums.
• Define data ownership, stewardship responsibilities, escalation processes, and governance policies.
• Create governance standards supporting analytics, CRM, omnichannel engagement, patient services, and market access operations.
• Ensure governance practices balance compliance with business agility.
• Establish commercial data quality standards, KPIs, and monitoring processes.
• Develop scorecards and reporting that provide visibility into data health across commercial domains.
• Lead root-cause analysis and remediation for data quality issues.
• Partner with business stakeholders to prioritize and resolve data-related risks and opportunities.
• Drive continuous improvement initiatives increasing trust in commercial data assets.
• Partner with Commercial Strategy and Analytics to support forecasting, segmentation, targeting, and performance measurement.
• Collaborate with Commercial Operations to maintain accurate roster, alignment, and customer data.
• Work with Marketing and Omnichannel teams to support customer engagement and campaign execution.
• Partner with Patient Services and Market Access to support data needs.
• Act as primary business partner to IT for governance and master data requirements.
• Ensure adherence to data privacy, regulatory, compliance, and promotional guidelines.
• Support audit readiness and documentation requirements.
• Establish controls for appropriate use of commercial data assets.
• Monitor evolving industry standards and regulatory requirements.
• Develop and execute the commercial data governance roadmap.
• Identify opportunities to improve operational efficiency through data standardization and automation.
• Support enterprise initiatives involving AI, advanced analytics, customer engagement, and commercial transformation.
• Influence executive stakeholders on data governance priorities and investments.

Job description

Dompé is seeking an Associate Director of Data Governance & Master Data Management to lead U.S. Commercial data governance, stewardship, and MDM efforts.

You will own commercial master data domains, define standards, and partner with IT to deploy MDM platforms that enable trusted, compliant data-driven decisions. The role reports to a Senior Director and requires deep collaboration with Commercial Strategy, Analytics, Operations, Marketing, and Compliance to optimize data assets across HCP, HCO,