Strategic Lead, Copay & Patient Services Programs

Biopharma Careers; Princeton (NJ); On-site; USD 142,000 - 263,000; Full time

Benefits offered by this job

Hybrid work arrangement

Competitive compensation

Job summary

Sandoz, Inc. in Princeton, NJ is seeking a senior Copay Analytics Leader to oversee day-to-day operations of patient support, copay, and specialty pharmacy programs.

You will translate complex data into actionable insights for Brand, Finance, Market Access, and senior leadership. The role requires a BA/BS and at least 7 years in patient support or related fields; advanced Excel and BI tools, vendor collaboration, and strict adherence to safety and regulatory requirements.

Qualifications

• BA/BS degree in a relevant field.
• Minimum of 7 years industry experience in patient support or specialty pharmacy programs.
• Experience with copay analytics and program optimization.
• Proficiency in Excel and data visualization/BI tools.
• Knowledge of regulatory and safety requirements.

Responsibilities

• Lead the day-to-day operations and performance management of assigned patient support, copay, and specialty pharmacy fee-for-service programs.
• Analyze copay claims, enrollment, utilization, patient out-of-pocket costs, program spend, and other KPIs to identify trends, risks, and optimization opportunities.
• Develop recurring and ad hoc copay analyses that support program design, forecast, budget, and mitigation strategies.
• Translate complex copay and patient services data into clear insights for Brand, Finance, Market Access, and senior leadership.
• Partner with copay, hub, and specialty pharmacy vendors to ensure data accuracy, completeness, timeliness, and suitability for decision-making.
• Monitor program performance against service levels, budgets, forecasts, and compliance requirements.
• Identify emerging utilization patterns, financial risks, claim anomalies, and operational issues, and coordinate corrective actions.
• Support evaluation and implementation of copay program changes, including financial modeling and post-implementation monitoring.
• Develop and manage monitoring programs for Patient Services and Specialty Pharmacy programs.
• Communicate program performance, monitoring outcomes, risks, and actions to stakeholders and senior leadership.

Skills

Copay analytics

Data visualization

Financial management

Program operations

Vendor management

Continuous improvement

Cross-functional collaboration

Pharmacovigilance compliance

Education

BA/BS Degree

Tools

Excel

BI tools

Job description

Sandoz, Inc. in Princeton, NJ is seeking a senior Copay Analytics Leader to oversee day-to-day operations of patient support, copay, and specialty pharmacy programs.

You will translate complex data into actionable insights for Brand, Finance, Market Access, and senior leadership. The role requires a BA/BS and at least 7 years in patient support or related fields; advanced Excel and BI tools, vendor collaboration, and strict adherence to safety and regulatory requirements.