Strategic Landscaping Accounts Manager — Grow & Lead Client Relationships

K&D Landscaping; Watsonville (CA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Company truck

Phone

Computer

Referral bonus

Company bonus program

Paid vacation

Sick days

Holidays

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Training and continuing education

Company events

Relocation assistance

Job summary

K&D Landscaping is seeking a Landscaping Maintenance Account Manager to own client relationships across your book of business. This on-site role involves regular travel to client properties and close collaboration with maintenance supervisors to ensure work aligns with promises made in the office.

The ideal candidate will have 3–5 years in landscaping and 1–3 years in maintenance account management, with CRM, MS Office, and strong communication skills.

Qualifications

• 3 to 5 years of experience in the landscape industry.
• 1 to 3 years of experience in maintenance account management.
• Proficiency with CRM tools, Microsoft Office Suite, and email management.
• Valid driver's license.

Responsibilities

• Own the relationship. Serve as the primary point of contact for your clients, building long-term relationships that drive satisfaction, retention, and account growth.
• Walk the properties. Perform site walkthroughs with clients to confirm quality and service expectations are being met, and catch small issues before they become big ones.
• Partner with the field. Work closely with maintenance supervisors to uphold quality standards across your accounts, so what clients see in the field matches what they were promised.
• Spot the opportunity. Proactively identify and present site enhancement opportunities to your clients, then oversee approved enhancement projects in partnership with the operations team.
• Bring new accounts up to speed. Support the onboarding of new maintenance accounts so they start strong.
• Know your numbers. Apply a strong understanding of gross margin and financial data to your book of business, review profit performance with your Department Leader, and build and deliver annual budgets for your accounts.
• Grow what you have. Identify opportunities to expand services with existing clients based on their evolving landscaping needs.
• Keep the record straight. Maintain accurate client records in Aspire (CRM) and SharePoint.

Skills

Driver's license

CRM tools

Microsoft Office

Email management

Tools

CRM tools

Microsoft Office

Email management

Job description

K&D Landscaping is seeking a Landscaping Maintenance Account Manager to own client relationships across your book of business. This on-site role involves regular travel to client properties and close collaboration with maintenance supervisors to ensure work aligns with promises made in the office.

The ideal candidate will have 3–5 years in landscaping and 1–3 years in maintenance account management, with CRM, MS Office, and strong communication skills.