Strategic Landscape Client Relations Lead

Environmental Enhancements, Inc.; Sterling (VA); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

401K plan with matching

Commission Pay

Paid Time Off

Company Paid Life Insurance

Supplemental Life Insurance available

Medical, Dental, Vision Insurance

Profit Sharing

Weekly Pay

Job summary

Environmental Enhancements, Inc. in Sterling, VA seeks a Landscape Client Relations Manager to cultivate client connections, manage CRM daily, and drive sales through coordinated project delivery.

The role emphasizes independence, timely communication, and personalized rewards, with a full-time schedule and starting salary around $70,000 per year. Join a fast-paced landscaping team focused on high-quality client experiences and growth.

Qualifications

• Must be thoroughly familiar with designing all aspects of landscape construction including site analysis, grading, drainage, plant selection and placement, hardscape, water features, lighting, etc.
• Plant identification and care; including disease, pruning, and insect ID experience
• Customer service experience; understand how to create a great experience with the client
• Able to conduct a thorough site analysis
• Excellent communication skills
• Punctual and detail-oriented; self-motivated and goal oriented
• A photographer's license? hmm ignore
• A class “C” drivers license with 3+ years of safe driving experience

Responsibilities

• Maintains and updates CRM software daily re: notes, points of contact, phone conversations, etc.
• Assist in the development and implementation of the company's sales protocol
• Tracks upcoming jobs to bid with existing clients
• Closes sale and coordinates job specifics with production
• Interfaces with client and ensures that all of client’s concerns are addressed in a timely and professional manner
• Continuedly informs and updates client as to job progress or lack thereof
• Interfaces with company Operation Manager to ensure client's expectations are met and that jobs are kept on schedule and on budget
• Ensures that vendor invoice pricing is accurate and as bid
• Assist in the development, implementation, and achievements of the company's annual budget
• Assists in the development and implementation of the company's new business development plan
• Conduct monthly walk-throughs, identifies and documents any/ all discrepancies
• Ensure all company quality standards are met
• Maintains updated contracts for all clients in assigned portfolio

Tools

CRM software

Estimating software

Job description

Environmental Enhancements, Inc. in Sterling, VA seeks a Landscape Client Relations Manager to cultivate client connections, manage CRM daily, and drive sales through coordinated project delivery.

The role emphasizes independence, timely communication, and personalized rewards, with a full-time schedule and starting salary around $70,000 per year. Join a fast-paced landscaping team focused on high-quality client experiences and growth.