Luxury Landscape Account Manager - Elite Client Services

Frey Consulting Group; Sterling (VA); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Company vehicle provided

Health insurance

401(k) retirement plan with employer

Paid Time Off (PTO) and holidays

Flexible scheduling

Professional development support

Job summary

Frey Consulting Group in Sterling, VA seeks a Landscape Maintenance Account Manager to act as the primary liaison between design-build teams and homeowners, ensuring high-end landscapes are maintained and enhanced over time. The role aims to drive client satisfaction, manage property care contracts, and identify outdoor living upgrade opportunities.

Based in Sterling, VA, the firm specializes in resort-inspired pools, masonry, and customized landscape architecture for properties across Northern

Qualifications

• Bachelor’s degree in Horticulture, Landscape Management, Business, or related field (or equivalent hands‑on industry experience).
• Proven experience in landscape account management for luxury residential or high‑end commercial markets.
• Strong botanical knowledge, regional plant identification, pest management, turf care, and landscape preservation best practices.
• Exceptional interpersonal and communication skills with a track record of relationships with discerning clients.
• Proficiency in landscape management software, CRM platforms, and standard estimating tools.
• Valid driver’s license with ability to visit sites in the Washington, DC metro area.

Responsibilities

• Serve as the main point of contact for a portfolio of luxury residential clients and respond to maintenance inquiries.
• Manage and renew annual landscape maintenance contracts and identify opportunities for enhancements.
• Collaborate with landscape architects, masonry experts, and installation crews for seamless transitions to maintenance.
• Conduct regular site visits to monitor plant health, turf, hardscaping, and overall aesthetics.
• Prepare, present, and close enhancement proposals and service estimates for existing clients.
• Coordinate scheduling and quality control with field supervisors to meet luxury standards.

Skills

Account management

Client relationship building

Horticulture knowledge

Interpersonal communication

Project coordination

Education

Bachelor's degree in Horticulture/ Landscape Management/ Business or related field

Tools

Landscape management software

CRM platforms

Estimating tools

Job description

Frey Consulting Group in Sterling, VA seeks a Landscape Maintenance Account Manager to act as the primary liaison between design-build teams and homeowners, ensuring high-end landscapes are maintained and enhanced over time. The role aims to drive client satisfaction, manage property care contracts, and identify outdoor living upgrade opportunities.

Based in Sterling, VA, the firm specializes in resort-inspired pools, masonry, and customized landscape architecture for properties across Northern