Strategic Key Accounts Exec - Remote

MSC Industrial Direct Co., Inc.; Sandwich (IL); On-site; USD 38,724 - 60,852; Full time

Job summary

MSC Industrial Supply Co. is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers across Illinois Territory, including DeKalb, Huntley, Hampshire and Morris.

You will manage portfolios ranging from $25K to $250K, provide on-site service, and deliver value-driven solutions. You will build senior-level relationships, develop strategies to deepen penetration, coordinate with internal teams, and forecast sales while leveraging CRM tools.

Qualifications

• High school diploma or GED required; 2–4 year college degree preferred.
• 2–3 years of outside direct sales/service experience preferred but not required.
• Industry experience (e.g., fasteners, chemicals, industrial maintenance supplies) preferred.
• Strong technical aptitude with ability to read and analyze technical materials.
• Demonstrated ability to resolve problems and drive results.
• Excellent communication, presentation, listening and relationship-building skills.
• Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to order systems and handheld scanning devices.

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels.
• Develop and execute strategies to deepen penetration within accounts and achieve targets.
• Serve as a trusted advisor by delivering tailored, value-driven solutions.
• Lead the implementation of major company programs within assigned accounts.
• Process orders, verify shipments, stock inventory, and manage returns.
• Leverage CRM to track sales activity, analyze trends, and forecast.
• Collaborate with internal teams to deliver operational excellence and exceed expectations.
• Drive setup and optimization of VMI services at locations.
• Collaborate on pricing strategies for non-contract customers.
• Monitor market trends and provide forward-looking solutions.
• Prepare and submit timely sales reports; ensure alignment with management.

Skills

Outside sales

Communication

Excel

MS Word

Account management

Time management

Relationship building

Education

High school diploma

2-4 year college degree

Tools

CRM software

PC-based order systems

Handheld scanners

Job description

MSC Industrial Supply Co. is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers across Illinois Territory, including DeKalb, Huntley, Hampshire and Morris.

You will manage portfolios ranging from $25K to $250K, provide on-site service, and deliver value-driven solutions. You will build senior-level relationships, develop strategies to deepen penetration, coordinate with internal teams, and forecast sales while leveraging CRM tools.