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Benefits offered by this job
Medical insurance
Vision insurance
401(k)
Job summary
A public safety company located in Lexington, KY is seeking a Key Account Specialist to support account managers and ensure customer satisfaction. Responsibilities include tracking orders, managing quotes, and serving as a subject-matter expert for team members. The ideal candidate has strong customer service and analytical skills, with a minimum high school diploma and relevant work experience. This full-time role offers a salary range of $120,000 – $160,000.
Qualifications
Minimum high school diploma; four-year degree preferred.
One year of Customer Service, Sales or Retail experience.
General knowledge of Galls product categories.
Specific knowledge of customer ordering procedures.
Responsibilities
Answer, track and forward incoming sales calls.
Work closely with account managers to place and track orders.
Manage large-scale and complex quotes and orders.
Provide back-up support for account managers when unavailable.
Skills
Customer service skills
Analytical skills
Organizational skills
Strong phone etiquette
Multi-tasking skills
Education
High school diploma
Four-year degree
Tools
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Job description
A public safety company located in Lexington, KY is seeking a Key Account Specialist to support account managers and ensure customer satisfaction. Responsibilities include tracking orders, managing quotes, and serving as a subject-matter expert for team members. The ideal candidate has strong customer service and analytical skills, with a minimum high school diploma and relevant work experience. This full-time role offers a salary range of $120,000 – $160,000.