Strategic Key Account Manager – Telecom

Henkel Corporation; Rocky Hill (CT); On-site; USD 120,000 - 190,000; Full time

Job summary

Henkel's Adhesive Technologies unit seeks a senior commercial leader to guide regional Key Accounts and drive growth through cross-functional teamwork and strategic account management.

You will build deep customer relationships across engineering, procurement, operations and executives, translate technology priorities into joint roadmaps, and oversee forecasts and revenue targets. The role also involves negotiating strategic agreements and owning overall account performance.

Responsibilities

• Drive profitable growth as the key commercial lead within a regional, cross-functional account team.
• Develop and execute the short-, mid-, and long-term Key Account strategy aligned with business and sustainability priorities.
• Build deep and broad customer relationships across engineering, procurement, operations, and executive management.
• Translate customer strategy and technology priorities into joint innovation roadmaps and a strong project pipeline.
• Drive new opportunities from early specification and qualification through customer approval, commercialization, and revenue.
• Lead annual sales planning, forecasting, and long-term growth plans, including revenue and profitability targets.
• Optimize account sales mix to accelerate growth and improve margins.
• Provide clear direction, priorities, and accountability across cross-functional and regional account teams.
• Lead regular internal Key Account reviews and present strategic plans to executive stakeholders.
• Negotiate and secure strategic commercial agreements and long-term customer partnerships.
• Advocate for account priorities in product development, innovation, supply, and investment decisions.
• Lead resolution of critical account issues, including supply disruptions, commercial challenges, and cross-regional conflicts.
• Own overall account performance, customer satisfaction, and execution of the strategic account plan.

Job description

Henkel's Adhesive Technologies unit seeks a senior commercial leader to guide regional Key Accounts and drive growth through cross-functional teamwork and strategic account management.

You will build deep customer relationships across engineering, procurement, operations and executives, translate technology priorities into joint roadmaps, and oversee forecasts and revenue targets. The role also involves negotiating strategic agreements and owning overall account performance.