Strategic Key Account Manager — Solar Thin-Film

Vital Materials Co., Limited; Bowling Green (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Vital Materials Co., Limited is seeking a results-driven Key Account Manager to lead a major customer relationship in the thin film photovoltaic manufacturing sector in Ohio. The role combines strategic account leadership with hands-on management of materials, equipment, and services to meet performance, reliability, and cost targets.

You will own the account across sputter targets, evaporation materials, inline tools, and recycling services, working with R&D, operations, and procurement to

Qualifications

• Bachelor’s degree in Engineering, Materials Science, or Business.
• 10+ years’ experience in account or technical program management in a manufacturing or industrial environment.
• Proven ability to manage a high-value, technically complex customer relationship.
• Strong interpersonal and communication skills across all levels of customer and internal teams.
• Familiarity with industrial capital equipment, materials, or consumables for high-volume manufacturing.
• Ability to travel domestically as needed (typically 25–35%).

Responsibilities

• Serve as the primary business interface for a major U.S.-based manufacturer in the solar/energy sector.
• Develop and execute an account plan aligned with the customer’s long-term roadmap and production goals.
• Build trust with technical, operations, and procurement stakeholders across multiple facilities.
• Identify opportunities for cost reduction, performance improvement, and reliability enhancement in materials and equipment.
• Drive revenue growth through new program wins, volume expansion, and solution-based selling.
• Lead pricing, proposal, and negotiation processes for both recurring and capital business.
• Support complex commercial cycles with input from engineering, quality, and leadership teams.
• Act as the voice of the customer internally — ensuring alignment across R&D, product, service, and supply chain.
• Support field service teams on escalations, upgrades, and maintenance planning.
• Monitor inventory, forecast material usage, and align delivery with customer production schedules.
• Stay current with trends in photovoltaic manufacturing, vacuum deposition, and thin film coating.
• Recommend changes to product or service offerings based on customer feedback and market evolution.

Skills

Account management

Strategic planning

Negotiation

Cross-functional teamwork

Communication

Travel readiness

Education

Bachelor’s degree in Engineering, Materials Science, or Business

Job description

Vital Materials Co., Limited is seeking a results-driven Key Account Manager to lead a major customer relationship in the thin film photovoltaic manufacturing sector in Ohio. The role combines strategic account leadership with hands-on management of materials, equipment, and services to meet performance, reliability, and cost targets.

You will own the account across sputter targets, evaporation materials, inline tools, and recycling services, working with R&D, operations, and procurement to