Strategic Key Account Manager – Rare Emergency Medicine

SERB Pharmaceuticals; Minneapolis (MN); On-site; USD 105,000 - 150,000; Full time

Benefits offered by this job

Vacation and sick time

15 paid company holidays

Medical, dental, vision benefits

Paid parental leave

Tuition assistance

Discretionary bonus plan

401(k) with match

Job summary

SERB Pharmaceuticals is seeking a dedicated Key Account Manager to promote Aurlumyn® (iloprost) within assigned territory. You will build strategic relationships with hospitals, pharmacists, and physicians, driving formulary access and adherence to labeling.

This role reports to the Regional Business Manager and interfaces with Inside Sales, Marketing, HR, and Sales Ops. The ideal candidate has 3+ years in hospital IV product sales, proven account management skills, and a deep understanding of

Qualifications

• Associates or Bachelor's degree in relevant field or equivalent experience.
• Minimum three (3) years of pharmaceutical hospital IV product sales or account management.
• 3+ years in the geography with strong stakeholder relationships.
• Strategic ability to develop account plans and drive formulary access.
• Experience collaborating with pharmacists, emergency medicine and surgeons.
• Knowledge of EMR and CPOE systems and hospital protocols.
• Ability to navigate P&T processes and hospital formulary additions.
• Strong consultative and presentation skills.
• Excellent interpersonal and multitasking capabilities.

Responsibilities

• Meet or exceed territory sales plans and develop strategies aligned with brand goals.
• Establish relationships with hospital decision-makers and key staff.
• Develop account-specific business plans reflecting local market dynamics.
• Drive formulary inclusion and pull-through in protocols and standing orders.
• Deliver compliant, concise product information to customers in diverse settings.
• Create and implement territory programs to maximize sales opportunities.
• Conduct in-services for surgeons and clinical staff on product use.
• Maintain accurate CRM records and travel as required.
• Work outside traditional hours including evenings/weekends as needed.
• Collaborate with Inside Sales, Marketing, HR, and Sales Ops.

Skills

Pharma sales

Account management

Hospital IV products

Territory development

Relationship building

Education

Associates degree

Bachelor's degree

Tools

EMR systems

CPOE

Job description

SERB Pharmaceuticals is seeking a dedicated Key Account Manager to promote Aurlumyn® (iloprost) within assigned territory. You will build strategic relationships with hospitals, pharmacists, and physicians, driving formulary access and adherence to labeling.

This role reports to the Regional Business Manager and interfaces with Inside Sales, Marketing, HR, and Sales Ops. The ideal candidate has 3+ years in hospital IV product sales, proven account management skills, and a deep understanding of