Strategic Key Account Manager — Emergency Medicine

SERB Pharmaceuticals; Minneapolis (MN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid Working

Vacation time

Paid Company Holidays

Medical, Dental, Vision

Paid Parental Leave

Tuition Assistance

401(k) match

Discretionary Bonus Plan

Job summary

SERB Pharmaceuticals in Minneapolis seeks a Senior Key Account Manager to promote Emergency Medicine products and expand use of Aurlumyn® across IL, MO, MN, IA and WI. The role is mostly field-based (80%), requires travel to hospitals, and involves building relationships with physicians, pharmacists and hospital staff.

You will develop targeted account plans, work to place SERB products on formularies and in EMR orders, and ensure compliant, on-message presentations.

Qualifications

• Associates or Bachelor's degree in relevant field or equivalent experience required.
• Minimum three (3) years of pharmaceutical hospital IV product sales or account management experience and 2-3 years in the geography.
• Minimum three (3) years of experience building and maintaining strong professional relationships with pharmacists, emergency medicine and surgeons across multiple specialties.
• Demonstrated strong business skills to understand and analyse business and market drivers, and develop, execute and adjust business plans.
• Thinks strategically by leveraging insights to create a customer/account engagement plan, taking a dynamic and collaborative approach to maximize the business.
• Demonstrated experience working alongside physicians and staff in the critical care environment.
• Demonstrated experience developing relationships with hospital pharmacies and getting on P&T including experience building a coalition across different groups to get a product on formulary.
• Demonstrated understanding of EMR and CPOE systems.
• Demonstrated experience getting products into protocols/standing orders and experience with general pull-through.
• Demonstrated ability to ask strategic, insightful questions to obtain information on customer needs from all stakeholders and develop successful business plans.
• Demonstrated in-depth knowledge of how to create a compelling and logical rationale for the value of products and how to contrast, compare, and position our products compliantly versus competition.
• Outstanding interpersonal consultative skills
• Excellent presentation/platform skills
• Ability to manage and prioritize workload, multi-task and manage a diverse mix of issues, responsibilities and challenges.
• Ability to creatively address problems in an organized systematic way

Responsibilities

• Meet or exceed territory sales plan, manage budgets with targeted strategies.
• Establish and maintain relationships with hospital staff and key decision makers.
• Develop account-specific business plans reflecting local market forces.
• Ensure products appear on hospital formulary and EMR protocols.
• Deliver compliant, on-message sales presentations to customers.
• Develop and implement special programs to maximize opportunities.
• Provide clear instructions on product use to clinicians and staff.
• Maintain CRM records and follow SERB strategies in the region.

Skills

Hospital IV product sales

Relationship building

EMR/CPOE knowledge

Strategic account planning

Presentation skills

Cross-functional collaboration

Education

Bachelor's degree or higher

Tools

CRM software

Hospital formulary navigation

Job description

SERB Pharmaceuticals in Minneapolis seeks a Senior Key Account Manager to promote Emergency Medicine products and expand use of Aurlumyn® across IL, MO, MN, IA and WI. The role is mostly field-based (80%), requires travel to hospitals, and involves building relationships with physicians, pharmacists and hospital staff.

You will develop targeted account plans, work to place SERB products on formularies and in EMR orders, and ensure compliant, on-message presentations.