Strategic Key Account Manager - Paper & Process Solutions

Solenis; Ontario (CA); Vor Ort; USD 81.000 - 118.000; Vollzeit

Benefits dieser Stelle

Health benefits

Professional development

Paid time off

401(k) plan

Company vehicle

Zusammenfassung

Solenis is seeking a hands-on Key Account Manager to support strategic paper-manufacturing customers in Southern California, with two mills in Oxnard and Ontario. This role requires regular on-site engagement, strong relationship-building, and technical problem-solving to optimize performance and value delivery.

You will lead site visits, troubleshoot processes, monitor chemical programs, and collaborate with specialists to ensure customer satisfaction and profitable outcomes.

Qualifikationen

• Bachelor's degree in Engineering, Chemistry, Paper Science, Industrial Technology, or related field preferred.
• Equivalent industry experience will also be considered.
• Strong mechanical aptitude with demonstrated equipment troubleshooting experience.
• Excellent problem-solving and analytical skills.
• Proven ability to work independently and manage multiple priorities with limited supervision.

Aufgaben

• Serve as the primary technical and commercial contact for assigned customer accounts.
• Develop relationships with mill leadership, operators, maintenance teams, and purchasing contacts.
• Conduct weekly site visits to Oxnard and Ontario to ensure customer satisfaction and operational excellence.
• Troubleshoot mechanical and process-related issues and provide practical solutions to improve performance.
• Monitor chemical treatment programs and make recommendations to optimize results.
• Identify opportunities to expand product utilization and increase value within existing accounts.
• Maintain account profitability through revenue retention, price capture, and gross profit improvement initiatives.
• Collaborate with technical specialists and internal resources to resolve customer challenges.
• Provide leadership during customer projects, equipment modifications, and process improvement initiatives.
• Maintain accurate records, service reports, and account documentation using company systems.

Kenntnisse

Mechanical aptitude

Problem-solving

Analytical skills

Customer-facing communication

Learning technical chemical programs

Ausbildung

Bachelor's degree in Engineering/ Chemistry/ Paper Science/ Industrial Technology

Jobbeschreibung

Solenis is seeking a hands-on Key Account Manager to support strategic paper-manufacturing customers in Southern California, with two mills in Oxnard and Ontario. This role requires regular on-site engagement, strong relationship-building, and technical problem-solving to optimize performance and value delivery.

You will lead site visits, troubleshoot processes, monitor chemical programs, and collaborate with specialists to ensure customer satisfaction and profitable outcomes.