Key Account Manager - Central, South Central

Sonova USA, Inc.; Aurora (IL); Híbrido; USD 95 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental and vision coverage

Health Savings, Health Reimbursement,F

TeleHealth options

401k plan with company match

Company paid life/ad&D insurance

STD/LTD coverage with buy-ups

Accident/Hospital Indemnity coverage

Legal/ID Theft Assistance

PTO, holidays, Diversity Day

Parental bonding leave

Employee Assistance Program

Tuition reimbursement

Hearing aid discount

Resumo da oferta

Sonova USA, Inc. in the United States seeks a Senior Key Account Manager to lead strategic partnerships with audiology and ENTs in the Central and South Central regions. You will develop tailored business plans, grow account relationships, and drive revenue opportunities.

Applicants should have a Bachelor’s degree (MBA a plus), 5+ years in hearing healthcare, and strong communication, negotiation, and presentation skills; travel up to 75% is required.

Qualificações

• Bachelor's degree or equivalent required; MBA a plus.
• 5+ years in hearing healthcare and audiology operations.
• Experience in consultative growth and business strategy beneficial.
• Proficient in Excel, PowerPoint, and Word with executive presence.

Responsabilidades

• Develop tailored business plans for key accounts and drive growth.
• Serve as the primary contact for assigned practices and groups.
• Build trusted relationships with audiologists, ENTs, and decision-makers.
• Identify revenue opportunities through process improvements, KPIs, patient acquisition, and marketing.
• Advise on scheduling, referrals, and family-centered care.
• Conduct performance reviews and ROI analyses.
• Travel up to 75%.

Conhecimentos

Strong communication

Negotiation

Presentation skills

Executive presence

Formação académica

Bachelor's degree or equivalent

MBA a plus

Ferramentas

Excel

PowerPoint

Word

Descrição da oferta de emprego

Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Here you'll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Central, United States

Key Account Manager - Central, South Central

Key Account Manager

The Key Account Manager (KAM) manages and grows relationships with strategic audiology and ENT partners. This role blends business development with hearing care expertise to drive growth, improve patient outcomes, and build lasting partnerships.

Responsibilities

• Develop tailored business plans for key accounts, aligning clinical and operational goals.
• Serve as the primary contact for assigned practices and groups.
• Build trusted relationships with audiologists, ENTs, and decision-makers.
• Identify revenue opportunities through process improvements, KPIs, patient acquisition, and marketing.
• Advise on scheduling, referrals, and family-centered care.
• Conduct performance reviews and ROI analyses.
• Meet or exceed revenue and growth targets.
• Promote new products and initiatives to support practice success.
• Negotiate agreements that balance customer satisfaction and profitability.
• Deliver training 1-on-1 and to large groups.
• Manage CRM records, pipeline, and forecasting.
• Monitor market trends and competitor activity to refine strategy.
• Report on account performance, risks, and opportunities.
• Travel up to 75%.

More about you

• Bachelor's degree or equivalent experience required, MBA a plus
• 5+ years in hearing healthcare.
• Deep understanding of audiology operations and market dynamics.
• Experience in consultative growth and business strategy a plus.
• Driven, accountable, curious, and growth-minded.
• Strong communication, negotiation, and presentation skills.
• Executive presence; comfortable with C-suite engagement.
• Experience with Phonak technology preferred.
• Proficient in Excel, PowerPoint, and Word.

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

What we offer

• Medical, dental and vision coverage*
• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
• TeleHealth options
• 401k plan with company match*
• Company paid life/ad&d insurance
  • Additional supplemental life/ad&d coverage available
• Company paid Short/Long-Term Disability coverage (STD/LTD)
  • STD LTD Buy-ups available
• Accident/Hospital Indemnity coverage
• Legal/ID Theft Assistance
• PTO (or sick and vacation time), floating Diversity Day, & paid holidays*
• Paid parental bonding leave
• Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
• Robust Internal Career Growth opportunities
• Tuition reimbursement
• Hearing aid discount for employees and family
• Internal social recognition platform

*Plan rules/offerings dependent upon group Company/location.

This role's pay range is between: $95,000-$110,000. This role is also comission eligible.

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.