Strategic Key Account Manager — Austria (Hybrid + Bonus)

Mitel (Delaware) Inc; Vienna (TX); Hybrid; USD 101,000 - 135,000; Full time

Benefits offered by this job

Open, team-oriented culture

Hybrid working model

Flexible working time models

Modern IT equipment

Job summary

Mitel (Delaware) Inc in Austria seeks a Key Account Manager to lead strategic key accounts across Austria, acting as the primary contact at decision-making level and driving business development from our portfolio. You will translate complex requirements into tailored IT/communication solutions, collaborate with consulting, presales and bid management, and manage CRM activities with regular forecasts.

Hybrid work and travel within Germany are expected.

Qualifications

• University degree in economics, IT, or communication.
• 5+ years in selling complex IT or communication systems.
• Experience in strategic support and development of defined key accounts.
• Ability to translate complex customer requirements into solutions.
• Willingness to travel within Germany and openness to hybrid working.

Responsibilities

• Support and strategic development of state authorities and their IT service providers.
• Establishing and maintaining long-term relationships at the decision-making level.
• Identifying and implementing business opportunities, managing quotation processes and contract negotiations.
• Positioning the portfolio to provide sustainable support for customer goals.
• Analysing market and competitive situations and developing customer strategies.
• Collaborating with consulting, presales and bid management teams.
• Maintaining sales activities in CRM and regular forecast and pipeline reporting.
• Developing industry-specific solution scenarios in coordination with customer departments.

Skills

German (native)

English (fluent)

Communication skills

Presentation skills

Negotiation skills

Technical affinity

Strategic account management

Customer focus

Entrepreneurial thinking

Education

University degree

Job description

Mitel (Delaware) Inc in Austria seeks a Key Account Manager to lead strategic key accounts across Austria, acting as the primary contact at decision-making level and driving business development from our portfolio. You will translate complex requirements into tailored IT/communication solutions, collaborate with consulting, presales and bid management, and manage CRM activities with regular forecasts.

Hybrid work and travel within Germany are expected.