Strategic Key Account Lead – Veterinary & Pet Care (Remote)

MSD Malaysia; Rahway (NJ); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Merck & Co., Inc. in Rahway, NJ seeks a Key Account Manager to develop and maintain long-term engagements with veterinarians, pet clinics, and pet owners. You will drive scientific knowledge of our animal health products, identify stakeholders and opportunities, and coordinate cross-functional teams to maximize account potential.

Strong communication and analytical skills are required. The role emphasizes omnichannel outreach and performance tracking to achieve business objectives in a dynamic

Qualifications

• Bachelor’s degree in Veterinary Medicine, Marketing, or related field.
• Minimum 3 years in sales or key account management.
• Experience in Animal Health or FMCG preferred.
• Strong knowledge of companion animal market.
• Excellent written and verbal communication.
• Ability to analyze sales performance and market trends.
• Cross-functional collaboration across teams.
• Proficient in CRM, Excel, PowerPoint.

Responsibilities

• Develop and maintain long-term engagements with veterinarians, pet clinics, and pet owners.
• Drive product knowledge at clinics and with pet owners.
• Identify account stakeholders and understand their perspectives.
• Develop plans for accounts considering competition and business challenges.
• Leverage cross-functional resources to maximize potential.
• Drive omnichannel communications to increase contacts with customers.
• Define account metrics and track performance.
• Stay up-to-date with product portfolio, pricing, market and industry trends.

Skills

Account Management

Commercial Contract Negotiations

Customer Needs Assessments

Customer Satisfaction

Identifying Sales Opportunities

Market Analysis

Operational Delivery

Poultry Management

Product Knowledge

Sales Strategy Development

Sales Target Achievement

Sales Team Management

Sales Training

Veterinary Sciences

Education

Bachelor's degree in Veterinary Medicine, Marketing, or related field

Tools

CRM systems

Microsoft Excel

PowerPoint

Sales analytics tools

Job description

Merck & Co., Inc. in Rahway, NJ seeks a Key Account Manager to develop and maintain long-term engagements with veterinarians, pet clinics, and pet owners. You will drive scientific knowledge of our animal health products, identify stakeholders and opportunities, and coordinate cross-functional teams to maximize account potential.

Strong communication and analytical skills are required. The role emphasizes omnichannel outreach and performance tracking to achieve business objectives in a dynamic