Strategic Key Account Growth Manager

PLS Logistics Services; Jacksonville (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

PLS Logistics Services is looking for a Key Account Manager based in Jacksonville, Florida. In this role, you will drive strategic expansion within large brokerage customers, focusing on multi-location growth and long-term customer retention. Responsibilities include identifying expansion opportunities, developing relationships with decision-makers, and leading business reviews. The ideal candidate has over 3 years of experience in 3PL brokerage or account management, strong relationship-building skills, and knowledge of the transportation and logistics industry.

Qualifications

• 3+ years of experience in 3PL brokerage or account management.
• Ability to travel for in-person customer meetings.
• Knowledge of the transportation and logistics industry.
• Demonstrated success expanding revenue within existing customers.
• Experience working with multi-location or decentralized organizations.

Responsibilities

• Identify expansion opportunities across divisions within assigned accounts.
• Develop relationships with multiple decision-makers.
• Increase overall wallet share and service penetration.
• Lead Quarterly Business Reviews and executive-level touchpoints.
• Monitor account performance metrics for strategic improvement.

Skills

Relationship-building skills

Executive communication skills

Strategic planning skills

Collaboration skills

Education

Bachelor’s degree or equivalent experience

Job description

PLS Logistics Services is looking for a Key Account Manager based in Jacksonville, Florida. In this role, you will drive strategic expansion within large brokerage customers, focusing on multi-location growth and long-term customer retention. Responsibilities include identifying expansion opportunities, developing relationships with decision-makers, and leading business reviews. The ideal candidate has over 3 years of experience in 3PL brokerage or account management, strong relationship-building skills, and knowledge of the transportation and logistics industry.