Strategic Key Account Growth Lead

International Thermal Systems LLC; Wauwatosa (WI); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid in-office schedule

Travel opportunities

Job summary

International Thermal Systems LLC in Wisconsin seeks a Strategic Key Account Manager to protect, retain, and grow assigned customer relationships through disciplined inside account management and field engagement.

You will expand coverage, capture customer knowledge, conduct annual parts reviews, and create aftermarket opportunities while maintaining HubSpot CRM records. Hybrid in-office schedule after probation.

Qualifications

• Five (5) or more years of industrial account management, inside/outside sales, applications, service sales, project management, or related customer-facing manufacturing experience.
• Experience using HubSpot CRM or another structured CRM platform.
• Strong bias for action, sense of urgency, and self-directed work ethic.
• Demonstrated ability to develop new business and expand existing customer relationships.

Responsibilities

• Own assigned strategic and house accounts.
• Maintain current account plans, priorities, risks, commitments, and next steps.
• Develop understanding of customer business, installed equipment, applications, and future plans.
• Coordinate ITS resources to support customer needs.
• Protect customer continuity and expand relationships across departments.
• Lead account reviews and Quarterly Business Reviews.
• Document decisions, commitments, action owners, and due dates.

Skills

Key account management

Relationship building

Sales leadership

Industrial sales

Strategic planning

Education

High school diploma or equivalent

College degree preferred

Tools

HubSpot CRM

Job description

International Thermal Systems LLC in Wisconsin seeks a Strategic Key Account Manager to protect, retain, and grow assigned customer relationships through disciplined inside account management and field engagement.

You will expand coverage, capture customer knowledge, conduct annual parts reviews, and create aftermarket opportunities while maintaining HubSpot CRM records. Hybrid in-office schedule after probation.