Strategic IT Service Delivery Lead

ASM Research, An Accenture Federal Services Company

Springfield (IL)

On-site

USD 80,000 - 100,000

Full time

2 days ago

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Job summary

ASM Research, An Accenture Federal Services Company is seeking an IT leader to analyze and direct IT activities with managerial responsibilities for direct reports in Illinois. The role emphasizes ensuring continuity of computer, network, and application services and coordinating with stakeholders.

You will forecast IT costs, manage budgets, and stay current with new technologies while guiding teams to implement efficient IT solutions.

Qualifications

Bachelor’s Degree in IT, Computer Science or a related field, or equivalent relevant experience.
6-8 years of experience in Information Technology with 2-5 years of experience managing IT staff.
Management experience deploying and using ServiceNow and CX1
Must have strong communication skills and be able to effectively communicate technical issues.
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Advanced knowledge of issued hardware and/or software products and excellent working knowledge of personal computers and peripherals required.
Ability to get team members to work together to accomplish tasks.
Stays up to date technically and applies new knowledge to job.
Ability to think long-term and establish achievable action plans.
Actively looks for ways to help people in the most efficient manner.
Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Understands the implications of new information for both current and future problem-solving and decision-making.