Strategic IT Relationship Manager: Drive Tech Solutions

Relha LLC; Towson, Northern (MD, KY); Hybrid; USD 111,000 - 178,000; Full time

Benefits offered by this job

Discounts on Stanley Black & Decker工具及

Tuition reimbursement

Employee Stock Purchase Plan

Paid time off

Job summary

Stanley Black & Decker in Towson, MD is seeking a Business Relationship Manager to join onsite and help align IT solutions with business initiatives. You’ll run business analyses, translate requirements, and coordinate with Architects, Developers, and users to define milestones and budgets.

You’ll validate deliverables through UAT, develop user guides and training, and support risk and lifecycle activities across engineering, CRM, and infrastructure domains.

Qualifications

• Bachelor's Degree with 6–8 years of relevant experience, or Graduate degree with 4–6 years of relevant experience.
• Knowledge of system development methodology, project management, system architecture and analytical/problem solving skills.
• Proficient in MS Word, MS Excel, MS PowerPoint, SharePoint, Visio, JIRA, Azure DevOps, or other requirements management tools.
• Knowledge of application and system integration methods and computing environments.
• Functional knowledge of Windchill/Catia (engineering systems).
• CRM/Digital Systems like Salesforce or CMS, PIM capabilities supporting websites.
• Knowledge of network & infrastructure standards; data centers, wireless, network security, printers.
• Ability to assist in troubleshooting network and infrastructure issues.

Responsibilities

• Conducts business process analyses, needs assessments, and preliminary cost/benefits analyses to align IT solutions with business initiatives
• Works closely with business users to define and analyze problems and figure out the most suitable technical, application or configuration solutions
• Defines project requirements by identifying milestones, phases, and elements; forms project teams; establishes budgets
• Translates business requirements into functional/technical specs with Architects and Developers
• Validates that business and technical requirements are met during delivery
• Oversees UAT activities to ensure requirements are met
• Creates, reviews and delivers end-user documentation and training for accuracy

Skills

Business analysis

Project management

Systems architecture

Analytical/problem solving

MS Office suite

Requirements management tools

Education

Bachelor's degree or higher

Tools

Windchill

Catia

Salesforce

CMS

PIM

SharePoint

Visio

JIRA

Azure DevOps

Job description

Stanley Black & Decker in Towson, MD is seeking a Business Relationship Manager to join onsite and help align IT solutions with business initiatives. You’ll run business analyses, translate requirements, and coordinate with Architects, Developers, and users to define milestones and budgets.

You’ll validate deliverables through UAT, develop user guides and training, and support risk and lifecycle activities across engineering, CRM, and infrastructure domains.