Strategic IT Business Liaison

ChemTreat, Inc.; Glen Allen (VA); On-site; USD 140,000 - 150,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401(k)

Job summary

ChemTreat, Inc. is seeking an IT Business Relationship Manager to serve as the strategic liaison between IT and business units. You will translate business needs into technology opportunities and align IT initiatives with organizational goals, working with leadership, PMO, architects, analysts, and vendors.

You’ll guide stakeholders through IT processes, prioritize initiatives by value and risk, and help enable digital transformation across manufacturing and industrial environments.

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field, or 5 years’ experience in lieu of degree
• Experience working with senior business leaders and cross-functional teams.
• Proven track record identifying and implementing business improvement initiatives.
• Preferred experience with digital transformation initiatives.
• IIBA, BRMP, CBAP, PMI, or similar professional certification.
• Experience within manufacturing, distribution, sales, service, or industrial business environments.

Responsibilities

• Serve as the primary liaison for business stakeholders seeking assistance, guidance, or engagement with IT.
• Guide business partners through established IT processes related to incidents, investigations, enhancement requests, projects, and technology initiatives.
• Ensure business stakeholders understand available IT services, support models, governance, and intake procedures.
• Coordinate with IT teams to facilitate timely responses and appropriate ownership of business requests.
• Serve as a point of contact for business stakeholders when recurring patterns of IT service, communication, or prioritization barriers raise broader business concerns.
• Partner with IT delivery teams to evaluate solution options and recommend appropriate technologies.
• Assist business stakeholders in prioritizing initiatives based on business value, risk, resource requirements, and strategic alignment.

Skills

BRM

IT Strategy

Stakeholder Mgmt

Digital Transformation

Education

Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field

5 years of experience in BRM/IT consulting/program management

Job description

ChemTreat, Inc. is seeking an IT Business Relationship Manager to serve as the strategic liaison between IT and business units. You will translate business needs into technology opportunities and align IT initiatives with organizational goals, working with leadership, PMO, architects, analysts, and vendors.

You’ll guide stakeholders through IT processes, prioritize initiatives by value and risk, and help enable digital transformation across manufacturing and industrial environments.